# Rental Applications Reviewer

> VSF Rentals · United States (Remote) · Full-time · Posted 2026-10-09

**Workplace:** remote

**Department:** Leasing

## Description

We manage apartment communities across Ohio and receive a high and growing volume of rental applications, more than one full-time reviewer can keep up with. We're looking for a detail-oriented Applications Reviewer to screen each applicant thoroughly and consistently against our written screening criteria, so we approve qualified residents quickly and catch risks before move-in.

What You'll Do

-   Review rental applications end to end in AppFolio, making sure every application is complete and every required document is in.
-   Verify income and ability to pay: review pay stubs, offer letters, bank statements, benefit letters and other proof of income, and calculate income-to-rent ratios.
-   Review tenant screening reports (credit, eviction history, and criminal background) and apply our written screening criteria consistently to every applicant.
-   Spot red flags: altered or inconsistent documents, mismatched names or employers, unverifiable income, prior evictions or unpaid balances owed to landlords.
-   Call employers and previous landlords to verify employment, income and rental history.
-   Call or message applicants to request missing documents and explain next steps.
-   Summarize each file with a clear recommendation (approve, approve with conditions such as a higher deposit or co-signer, or decline) and the specific criteria behind it, for final sign-off by the Leasing Manager.
-   Keep application status notes current so the leasing team always knows where each file stands.
-   Handle applicant information confidentially and follow fair housing rules on every file.

Turnaround Times

-   Priority reviews: files flagged as urgent by a Leasing Manager are reviewed first and returned as soon as possible.
-   Complete applications: returned with a recommendation within 2 hours of receiving the file.
-   Incomplete applications: initial review within 1 hour of receiving the file and missing documents requested right away, then follow up by phone and message and finish the file within 72 hours

## Requirements

-   At least 1 year of screening or verification experience, such as tenant screening, background checks, employment or income verification, KYC/compliance review, or loan and mortgage processing.
-   Ability to read and interpret US credit, eviction and criminal background reports.
-   Excellent spoken and written English; clear, professional and easily understood on the phone with US applicants, employers and landlords.
-   AppFolio experience preferred; training provided.
-   Strong eye for detail and ability to recognize altered or fraudulent documents.
-   Working knowledge of US Fair Housing laws; LIHTC (affordable housing) knowledge is a plus. You'll complete our Fair Housing and LIHTC training before reviewing files.
-   Reliable computer with a second monitor, high-speed internet, a quiet work area and a headset.
-   Backup power and a backup internet connection so you can keep working during outages.
-   Willing to use our time-tracking tool during all working hours.
-   Flexible to work extra hours, including weekends, when volume is high.
-   Willing to sign an NDA and follow our data security rules: work only on a secure, password-protected computer that no one else uses, never download or store applicant documents on personal devices, and never share applicant information outside our systems.
-   Comfortable working in Slack, Quo (formerly OpenPhone) and Google Workspace alongside AppFolio.

Nice to Have

-   Real estate or property management background, especially US residential leasing.
-   Experience with other property management software such as Buildium, Rent Manager or Entrata.
-   Experience with screening services such as TransUnion SmartMove or RentGrow.

Trial Period

Employment begins with a paid 30-day trial period. Continued engagement is subject to satisfactory performance.

## Benefits

Company: VSF Rentals (multifamily property management, Ohio, USA)

Type: Remote, full-time contractor

Hours: 40 hours/week minimum, US Eastern business hours. Extra hours, including weekends, are available during busy leasing periods and paid at your hourly rate.

Rate: $8–$10 USD/hour based on experience, paid weekly via Wise

## Apply

[Apply at VSF Rentals](https://apply.workable.com/vsf-rentals/j/41CE1390D1/apply)

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