# Shared Services Manager

> Waad Education · Jeddah, Saudi Arabia · — · Posted 2026-04-14

**Workplace:** on_site

**Department:** Shared Services

## Description

**Waad Education** is a specialized educational company in Jeddah, encompassing three schools: Dar Al Dhikr, Waad Academy, and Bloom Schools. Our mission is to employ top-tier educational solutions to foster a dynamic society where children thrive and parents and educators excel in delivering excellence.

We are currently seeking an experienced **Shared Services Manager** to join our team and support the effective delivery and management of shared services across our educational institutions. The ideal candidate will play a key role in driving operational excellence, improving service efficiency, and ensuring seamless support across all shared services functions.

**Key Responsibilities:**

-   Develop and implement shared services strategies to enhance efficiency, standardization, and continuous improvement.
-   Oversee day-to-day operations across HR, procurement, IT, marketing, accounting, and administration.
-   Ensure compliance with policies, procedures, and quality standards in service delivery.
-   Manage vendor relationships, contracts, and service level agreements to maximize value and performance.
-   Lead process optimization initiatives and implement best practices across all shared services functions.
-   Collaborate with leadership and school units to understand needs and deliver seamless support services.
-   Lead, manage, and develop the shared services team, fostering a culture of accountability and high performance.

## Requirements

-   Bachelor’s degree in Business Administration, Management, or a related field; Master’s degree is a plus.
-   7+ years of progressive experience in managing shared services or operations in the education sector or related industries.
-   Proven track record of leading cross-functional teams and driving process improvements.
-   Strong knowledge of HR, finance, procurement, and IT service management.
-   Excellent communication, leadership, and stakeholder engagement skills.
-   Ability to manage multiple projects and deliver results in a fast-paced environment.
-   Fluency in Arabic and English.

## Apply

[Apply at Waad Education](https://apply.workable.com/waad-education/j/0AED27BD62/apply)

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