# Channel Manager

> WATI.io · Hong Kong, China (Hybrid) · Full-time · Posted 2025-09-23

**Workplace:** hybrid

**Department:** Sales

## Description

**Wati** is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 16,000 customers across 190+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.

At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

**Our Platform**

The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

**Our Backing & Partnerships**

Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

**What You'll Be Doing:**

As a Channel Manager based in Hong Kong, you will play a pivotal role in **channel expansion and ecosystem development in the Greater China Region (GCR)**, fully responsible for partner recruitment, management, and enablement. Your work will directly drive regional revenue growth while ensuring the successful localization and continuous optimization of Wati’s channel strategy.

**Key Responsibilities:**

**1、Channel Partner Recruitment & Expansion**:

Identify and sign high-potential partners (e.g., advertising agencies, e-commerce service providers, MarTech resellers), building a channel ecosystem aligned with GCR strategic goals.

**2、Partner Management & Enablement**:

Deliver systematic business training and support, co-manage key customer opportunities, improve collaboration efficiency and sales conversion, and build long-term strategic partnerships.

**3、Revenue Target Achievement**:

Own the sales performance of assigned channels, design regional growth strategies, and ensure each partner has a clear growth path and success plan.

**4、Channel Collaboration Optimization**:

Establish evaluation, communication, and incentive mechanisms to enhance efficiency and ensure optimal resource allocation.

**5、Market Intelligence & Strategic Feedback**:

Continuously gather competitive insights and partner feedback, integrate cross-border e-commerce and marketing trends, and provide actionable inputs to product and marketing strategies to better serve Chinese outbound customers.

## Requirements

-   5+ years of experience in channel development, business partnerships, or ecosystem building—candidates from SaaS or cross-border advertising industries are preferred.

-   Strong partner network serving Chinese outbound merchants (e.g., ad agencies, e-commerce service providers, system integrators, crowdfunding platforms).
-   Solid written English skills for professional email communication and product understanding.
-   Excellent relationship-building, business negotiation, and result-oriented mindset.

**Preferred Qualifications**

-   Familiarity with WhatsApp Business API, cross-border e-commerce SaaS, or MarTech products.
-   Experience in a fast-scaling startup in a key role, with the ability to thrive in a fast-paced, self-driven culture.
-   Deep understanding of the marketing and sales needs of Chinese outbound merchants.

## Apply

[Apply at WATI.io](https://apply.workable.com/wati-dot-i-o/j/1904AF876F/apply)

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