# Mid-Market Account Executive

> WATI.io · Kuala Lumpur, Malaysia (Hybrid) · — · Posted 2025-10-14

**Workplace:** hybrid

## Description

**Wati** is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 16,000 customers across 190+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.

At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

**Our Platform**

The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

**Our Backing & Partnerships**

Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

We’re now looking for a **Mid-Market Account Executive** based in Malaysia to accelerate our growth across Southeast Asia. This role is key to expanding Wati’s presence among fast-growing mid-market businesses, helping them transform customer engagement through WhatsApp and conversational automation.

**What You’ll Be Doing**

As a Mid-Market Account Executive, you’ll drive new business and manage complex, multi-stakeholder sales cycles with mid-market clients across Malaysia, Singapore, and the broader SEA region. You’ll own the end-to-end sales process — from prospecting and discovery to demo, negotiation, and close — partnering cross-functionally to ensure customer success and long-term value realization.

**Key Responsibilities**

-   Own and manage full sales cycles with mid-market customers, from qualification to close.
-   Conduct consultative discovery sessions to understand business challenges and design tailored solutions.
-   Deliver compelling product demonstrations and ROI-based business cases.
-   Manage complex deal structures and negotiate commercial terms with senior decision-makers.
-   Collaborate with Marketing, Partnerships, and Customer Success to ensure smooth handoffs and customer retention.
-   Provide actionable market insights to influence go-to-market and product strategies.
-   Consistently meet or exceed quarterly and annual revenue targets.

## Requirements

-   1–3 years of SaaS or B2B tech sales experience, with at least 1 years closing mid-market deals.
-   Proven track record of exceeding quota in a consultative, solution-based sales environment.
-   Strong presentation, negotiation, and stakeholder management skills.
-   Fluent in English (required); proficiency in Malay and/or Mandarin is highly preferred.
-   Self-motivated, disciplined, and comfortable working in a remote-first, fast-paced environment.
-   Experience with CRM tools such as HubSpot or Salesforce.
-   Bonus: Background in eCommerce, digital marketing, or customer engagement solutions across SEA markets.  
    

**Why Join Wati?**

-   Join a hyper-growth SaaS company redefining how businesses communicate.
-   Backed by top-tier global investors including Sequoia and Shopify.
-   Competitive base salary with attractive performance-based incentives.
-   Career growth opportunities in a global, fast-scaling team.
-   Enjoy a fun, diverse, and international team culture.
-   High on-target earnings with attractive performance incentives.
-   Celebrate your birthday with paid leave.

## Apply

[Apply at WATI.io](https://apply.workable.com/wati-dot-i-o/j/26A67EC91F/apply)

---
Powered by [Workable](https://www.workable.com)