# Event Operations Coordinator - Anti-Fraud

> webook.com · Riyadh, Saudi Arabia · Full-time · Posted 2026-02-25

**Workplace:** on_site

**Department:** Events Operation

## Description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,[webook.com](http://webook.com/) is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. 

**Role Overview:**

The Event Operations Coordinator – Anti-Fraud supports the Anti-Fraud team in executing investigations, documentation, and reporting related to fraud detection across events. This role focuses on data accuracy, case tracking, and administrative follow-up to ensure the smooth functioning of anti-fraud workflows and timely resolution of cases.

### Key Responsibilities

-   Record and update all fraud cases, timelines, and resolutions in internal databases and tracking sheets.
-   Assist the Anti-Fraud Specialist in preparing event-level analyses, cancellation lists, and user blocking recommendations.
-   Maintain organized and up-to-date fraud logs, ensuring all alerts, reviews, and actions are documented.
-   Prepare weekly and monthly fraud trends and KPI reports for management.
-   Track investigation volumes, SLA compliance, and review accuracy metrics.
-   Support daily investigations by performing manual reviews and identifying suspicious behavior.
-   Collaborate with internal teams to ensure consistency in fraud reporting and case follow-up.
-   Uphold the highest level of confidentiality, integrity, and ethical standards when handling sensitive user data and investigation materials.

## Requirements

-   Bachelor’s degree in Data Analytics, Cybersecurity, or a related field is preferred.
-   1–2 years of experience in operations, data entry, or fraud/risk support roles (ticketing experience is a plus).
-   Strong organizational and documentation skills with high attention to detail.
-   Proficient in spreadsheets (Google Sheets/Excel) and reporting tools.
-   Basic understanding of fraud indicators and  suspicious activity in digital systems.
-   Excellent teamwork and communication skills.
-   Ability to multitask and work efficiently under time constraints.

## Apply

[Apply at webook.com](https://apply.workable.com/webook/j/09A00D866D/apply)

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