# Director of Data Platforms & Intelligence

> webook.com · Riyadh, Saudi Arabia · Full-time · Posted 2026-01-18

**Workplace:** on_site

**Department:** Technology

## Description

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you're looking for ,[webook.com](http://webook.com/) is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. 

**Role Overview**

The **Director of Data Platforms & Intelligence** is one of the most strategically significant leadership hires at webook.

This role owns and integrates:

-   **Data Platforms**
-   **Analytics & Insights**
-   **AI Enablement**
-   **Intelligence Products**
-   **Commercial Data Monetisation**
-   **Operational & Executive Decision Intelligence**

This leader transforms webook’s data into a **revenue-driving, intelligence-generating engine**.

### What You’ll Own

**Data Platform Strategy & Architecture**

-   Own the end-to-end data platform strategy aligned with product, engineering, and commercial goals
-   Architect scalable batch + streaming pipelines, real-time analytics, ML enablement, and multi-tenant access
-   Build on GCP (BigQuery / ClickHouse, Airflow, DBT, ML Ops)
-   Ensure resilience during extreme traffic spikes and major events

**Data Reliability & Observability**

-   Implement full data observability (freshness, anomalies, schema drift, SLAs/SLOs)
-   Treat data incidents with production-level severity
-   Deliver trusted, always-on data for real-time ops and BI

**Business Intelligence & Decision Intelligence**

-   Lead executive dashboards, KPI frameworks, forecasting, and operational metrics
-   Enable self-service analytics with governed semantic layers
-   Partner with Product, Marketing, Commercial, and Operations on proactive insights

**Partner & Promoter Intelligence (Core 2026 Monetisation)**

-   Design and own data-as-a-product roadmap
-   Build promoter dashboards covering live entry & capacity, forecasting, demand analysis, audience insights, market benchmarks, and queue & throughput intelligence
-   Work with Commercial on pricing, packaging, and go-to-market

**AI Enablement & Predictive Intelligence**

-   Build data foundations for AI and ML models
-   Support recommendation systems, conversational UX, forecasting, and anomaly detection
-   Operationalise models with monitoring and retraining

**Governance, Security & Compliance**

-   Define policies for data access, retention, and protection
-   Ensure PDPL & GDPR compliance in partnership with CISO & DPO

**Leadership & Organisation Building**

-   Lead Data Engineering, Analytics, BI, and Data Operations teams
-   Define org structure, hiring plans, and career ladders
-   Act as a core member of the Technology Leadership Team

## Requirements

**Essential**

-   15+ years in data engineering, analytics, BI, architecture, or data leadership
-   Proven experience building enterprise-grade data platforms
-   Experience commercialising external data or intelligence products
-   Deep knowledge of modern stacks (GCP, BigQuery/Snowflake/ClickHouse, streaming, BI tools)
-   Strong AI, ML Ops, KPI, and executive reporting expertise
-   Strong understanding of PDPL/GDPR
-   Excellent executive communication and influence

**Nice to Have**

-   Experience in ticketing, events, travel, marketplaces, or entertainment tech
-   Experience with multi-tenant data products
-   Experience delivering market intelligence to enterprise clients

### Why Join webook?

-   Own one of the most strategic data roles in the region
-   Build intelligence products with direct revenue impact
-   Shape AI-driven decision-making at scale
-   Work at the intersection of technology, data, and live experiences

## Apply

[Apply at webook.com](https://apply.workable.com/webook/j/1636E097FF/apply)

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