# E-Commerce Operations Coordinator

> webook.com · Riyadh, Saudi Arabia · Full-time · Posted 2026-01-13

**Workplace:** on_site

**Department:** E-Commerce

## Description

The E-Commerce Operations Coordinator ensures smooth day-to-day management of webook.com e-commerce processes including order management, vendor coordination, and logistics. This role plays a key part in maintaining operational excellence and ensuring timely, accurate fulfillment.

### Key Responsibilities:

-   Oversee daily order processing and ensure timely delivery.
-   Coordinate with logistics and suppliers for stock and shipment updates.
-   Maintain accurate product data, stock levels, and pricing on the website.
-   Support customer service with order, refund, and delivery queries.
-   Track inventory and flag shortages or delays to management.
-   Generate daily, weekly, and monthly reports on operations and KPIs.
-   Ensure operational workflows meet internal SLAs and quality standards.

## Requirements

-   Bachelor’s degree in Business, Supply Chain, or related field.
-   1–3 years of experience in e-commerce operations or fulfillment.
-   Excellent organizational and multitasking skills.
-   Strong Excel skills and familiarity with e-commerce tools.
-   Detail-oriented, proactive, and customer-focused.

## Apply

[Apply at webook.com](https://apply.workable.com/webook/j/8903BFC5FA/apply)

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