# Business Analyst - Salesforce

> Weekday AI · Madurai, India · Full-time · Posted 2026-04-16

**Salary:** INR 700,000–800,000

**Workplace:** on_site

**Department:** Weekday's Client via platform

## Description

This role is for one of the Weekday's clients**  
  
Experience: 3–5 Years**

**CTC : 7-8 LPA**

**Preferred immediate joiners** 

**Male Candidates only**

**Interview Rounds - 3**

**Good Communication in English**

**Vacancies - 2**

We are seeking a skilled Salesforce Business Analyst to act as a bridge between business stakeholders and technical teams. The candidate will analyze business requirements, design Salesforce-based solutions, and support implementation to improve business efficiency and processes. Salesforce Business Analysts typically gather requirements, analyze workflows, and translate business needs into Salesforce solutions that drive operational improvements.

## Requirements

**Key Responsibilities**

-   Collect and interpret business requirements from various stakeholders.
-   Convert business needs into effective Salesforce functionalities.
-   Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and user stories.
-   Collaborate closely with Salesforce developers and administrators to deliver solutions.
-   Perform gap analyses and suggest enhancements to existing processes.
-   Develop workflows, dashboards, and reports within the Salesforce platform.
-   Engage in system configuration, testing, and deployment tasks.
-   Manage User Acceptance Testing (UAT) coordination and verify business requirements are met.
-   Keep documentation up to date and aligned with business goals.
-   Offer training and ongoing support to end users.
-   Remain informed about the latest Salesforce features and best practices.

Salesforce Business Analysts frequently work across departments to identify inefficiencies and design automation or workflow improvements that enhance productivity.

**Required Skills in Salesforce**

-   In-depth knowledge of the Salesforce CRM platform
-   Experience with:

-   Sales Cloud
-   Service Cloud
-   Reports & Dashboards
-   Workflow automation
-   Data management

-   Understanding of Salesforce configuration principles

**Business Analysis Skills**

-   Requirement elicitation and documentation
-   Business process modeling
-   Gap analysis
-   Effective communication with stakeholders
-   User story development
-   Data analysis and report generation

Successful Salesforce Business Analysts typically blend analytical skills, requirement analysis, and strong communication abilities to ensure technical solutions align with business objectives.

**Skills**

Salesforce API

Salesforce Marketing Cloud

Salesforce Lightning

Business Analysis

Agile Testing

Insurance

Banking

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/0A73CD97C6/apply)

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