# Jewellery Boutique Manager

> Weekday AI · Delhi, India · Full-time · Posted 2026-08-04

**Salary:** INR 1,400,000–1,600,000

**Workplace:** on_site

**Department:** Weekday's Client via platform

## Description

**This role is for one of the Weekday's clients**

**Salary range: Rs 1400000 - Rs 1600000 (ie INR 14 - 16 LPA)**

Min Experience: 5+ years

Location: Delhi, India  
JobType: full-time

We are seeking an experienced and dynamic **Store Manager** to lead our luxury jewellery boutique operations in Delhi and Bengaluru. This role demands a results-driven professional who can lead a high-performing team, ensure superior customer experiences, and drive sales and operational excellence in alignment with brand standards.

## Requirements

**Key Responsibilities**

**1\. Store Operations Management**

-   Oversee daily store functions to ensure seamless, efficient, and customer-centric operations.
-   Ensure compliance with company SOPs, retail protocols, and local regulatory requirements.
-   Manage in-store visual merchandising to align with brand aesthetics and seasonal guidelines.
-   Conduct regular audits for hygiene, stock, security, and compliance.

**2\. Sales & Performance Management**

-   Drive category-wise sales performance and meet or exceed monthly revenue targets.
-   Track KPIs such as conversion rate, average ticket size, and walk-in trends to optimize performance.
-   Identify opportunities to improve customer retention and repeat business.
-   Collaborate with the merchandising team for stock planning and replenishment.

**3\. Team Leadership & Training**

-   Lead, mentor, and motivate the store team including RSO, cashiers, greeters, and support staff.
-   Conduct regular training and coaching sessions to enhance product knowledge and customer service skills.
-   Facilitate career development plans and monitor individual and team performance.

**4\. Customer Experience Excellence**

-   Ensure each customer interaction reflects the luxury positioning of the brand.
-   Handle escalated customer complaints with empathy and professionalism.
-   Promote a "Customer First" culture within the team.
-   Leverage feedback mechanisms and reviews to improve store satisfaction scores.

**5\. Inventory & Loss Prevention**

-   Monitor daily opening and closing stock balances; ensure accuracy in reporting.
-   Liaise with vendors and procurement to ensure stock availability and minimize dead stock.
-   Implement loss prevention measures and train staff on safety protocols.
-   Maintain locker security and supervise daily stock transfers.

**Key Skills & Competencies**

-   Strong leadership and team management abilities
-   Passion for luxury retail and customer service excellence
-   Knowledge of jewellery (diamonds, gold, precious stones) is preferred
-   Sound analytical skills with a strong understanding of KPIs and business metrics
-   High attention to detail and organizational skills
-   Strong interpersonal, communication, and problem-solving capabilities
-   Proficiency with POS and inventory software systems

**Qualifications & Experience**

-   Bachelor’s degree (preferred: retail management, business, or related)
-   Minimum 5 years of retail experience, with at least 2–3 years in a managerial role (preferably in luxury retail or jewellery)
-   Fluent in English and local language (Kannada for Bengaluru / Hindi for Delhi)
-   Willingness to work weekends, holidays, and extended hours when required

**What We Offer**

-   Opportunity to lead in a growing luxury brand environment
-   Competitive salary with performance-linked incentives
-   Ongoing learning and development programs
-   A vibrant, customer-first culture that values innovation and excellence

### Must-have skills

Jewelry, store management

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/0DF5083CA4/apply)

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