# L2 Support

> Weekday AI · India (Remote) · Full-time · Posted 2026-04-23

**Salary:** INR 1,500,000–2,500,000

**Workplace:** remote

**Department:** Weekday's Client via platform

## Description

**This role is for one of the Weekday's clients**

**Salary range: Rs 1500000 - Rs 2500000 (ie INR 15 - 25 LPA)  
  
**Min Experience: 4 years

Location: Remote (India)

JobType: full-time

## Requirements

-   Demonstrated experience in **server patching and upkeep**, including scheduling, testing, deploying, and verifying patches to ensure system stability and security while minimizing downtime.
-   Extensive understanding of **updating firmware on network devices**, encompassing routers, switches, and firewalls, with the ability to perform these updates without disrupting network operations.
-   Practical experience managing patches on **Windows OS and iOS**, ensuring compatibility and functionality across different environments and promptly addressing any issues arising from the updates.
-   Knowledgeable about patch management tools and automation workflows, leveraging technologies to streamline patch deployment processes and maintain comprehensive audit trails.

-   Comprehension of IT security best practices and vulnerability handling, including identifying, prioritizing, and mitigating security risks related to unpatched systems to protect organizational assets.  
    

-   **Skills**
-   L2 support with a focus on troubleshooting and resolving complex technical issues, providing expert assistance to end-users and ensuring high service quality through efficient incident management.

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/353E55F3DA/apply)

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