# Boutique Commercial Manager

> Weekday AI · Delhi, India · Full-time · Posted 2026-05-18

**Salary:** INR 800,000–1,200,000

**Workplace:** on_site

**Department:** Weekday's Client via platform

## Description

**This role is for one of the Weekday's clients**

**Salary range: Rs 800000 - Rs 1200000 (ie INR 8 - 12 LPA)**

Min Experience: 5 years

Location: Delhi

JobType: full-time

We seek a meticulous, commercially astute, and customer-focused **Boutique Commercial Manager (BCM)** to spearhead operational excellence at our luxury jewellery boutique. This position plays a crucial role in boosting sales performance, maintaining adherence to stock and process standards, and enhancing the client experience within a sophisticated and elegant retail environment.

## Requirements

**Key Responsibilities**

**1\. Boutique Operations & Compliance**

-   Manage daily operational activities, ensuring full compliance with SOPs for stock management, billing, documentation, and reporting.
-   Ensure the boutique consistently meets brand standards along with safety and hygiene requirements.
-   Keep all records up-to-date for audits, stock movements, and internal reconciliations.
-   Guarantee timely restocking and precise tagging of all merchandise.

**2\. Inventory & Stock Management**

-   Oversee daily stock counts at opening and closing, verifying discrepancies together with the Store Manager.
-   Perform bi-weekly internal audits and resolve any inconsistencies.
-   Handle inventory transfers, movements, and repairs by coordinating with warehouse or supply chain teams as necessary.
-   Reduce dead stock by conducting proactive inventory assessments and rotation.

**3\. Sales & Commercial Coordination**

-   Collaborate closely with the sales team and Floor Manager to help meet boutique sales objectives.
-   Monitor key commercial indicators such as sell-through rates, stock-to-sales ratios, and category-specific performance.
-   Assist the Store Manager in promoting marketing campaigns, clienteling efforts, and encouraging luxury sales behaviors.

**4\. Team Development & Support**

-   Provide guidance to junior team members on compliance with processes, system operations, and product knowledge.
-   Facilitate training on POS systems, stock management software, and operational procedures.
-   Serve as the commercial support center for the boutique, enabling sales associates to concentrate on delivering excellent client service.

**5\. Customer Experience & Support**

-   Ensure smooth backend coordination throughout high-value transactions and custom order processing.
-   Supervise the documentation process for repairs, returns, exchanges, buybacks, and advance bookings.
-   Address customer inquiries regarding receipts, invoices, product follow-ups, and service documentation.

**Requirements**

-   4–6 years of experience in boutique or store operations, ideally within luxury jewellery, watches, or premium fashion sectors.
-   Comprehensive knowledge of inventory control, reconciliation procedures, and stock auditing.
-   Proficient in POS systems, ERP platforms, and Microsoft Office applications, with strong Excel skills.
-   Excellent organizational abilities with meticulous attention to detail.
-   Professional attitude with strong verbal and written communication skills.
-   Ability to manage multiple tasks, work effectively under pressure, and prioritize in a fast-paced retail environment.
-   Fluency in English and the local language (Hindi for Delhi).
-   Willingness to work on weekends, holidays, and extended store hours as required.

**What We Offer**

-   An opportunity to join a trailblazing luxury jewellery brand.
-   Career advancement through structured training and leadership development initiatives.
-   Competitive salary with performance-linked incentives.
-   A premium, design-centric, and customer-focused work environment.

### Must-have skills

store operations

SAP ERP

### Good-to-have skills

stock handling

commercials

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/3D4B6EB1ED/apply)

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