# Operations Manager - Jewellery

> Weekday AI · Pune, India · Full-time · Posted 2026-09-08

**Salary:** INR 300,000–450,000

**Workplace:** on_site

**Department:** Weekday's Client via platform

## Description

**This role is for one of Weekday’s clients  
Salary range: Rs 300000 - Rs 450000 (ie INR 3 - 4.5 LPA)**

  
Min Experience: 5+ years  
Location: Pune  
JobType: full-time

We are looking for a highly organised and process-driven **Operations Manager** to manage, standardise and improve the day-to-day operations of a jewellery business.

The role requires someone who can understand existing processes, identify operational gaps, develop and implement SOPs, establish strong inventory and jewellery controls, monitor compliance, and create systems that improve efficiency and accountability.

The ideal candidate should be a strong **“builder of systems”** rather than someone who only manages routine operations.

## Requirements

Key Responsibilities

-   Review existing operational processes and identify **gaps, bottlenecks, duplication, risks and areas of leakage**.
-   Develop, document and implement **SOPs, process flows, checklists and approval matrices** across departments.
-   Manage and monitor **showroom/retail operations**, including opening/closing procedures, billing, customer handling, stock reconciliation and operational compliance.
-   Establish strong controls for **jewellery inventory, inward/outward movement, transfers, tagging, stock verification and reconciliation**.
-   Monitor **gold and precious-metal movement**, including issues to karigars, receipts, wastage, purity and metal reconciliation.
-   Coordinate **manufacturing and karigar operations**, including job cards, material issue, production tracking, quality checks, delays and pending orders.
-   Standardise processes related to **purchases, vendors, repairs, alterations, exchanges and buybacks**.
-   Develop operational **MIS reports and KPIs** covering sales, inventory, stock ageing, manufacturing, repairs, customer leads and staff productivity.
-   Conduct regular **process audits, stock verification and compliance checks**, and ensure corrective actions are implemented.
-   Work with management and teams to improve utilisation of **ERP/POS, inventory systems, CRM and process automation**.
-   Train employees on SOPs and ensure processes are consistently followed. 

Must-Have Skills

**1\. Jewellery Inventory & Operations Management**  
Strong understanding of jewellery stock movement, inventory reconciliation, retail operations and operational controls.

**2\. SOP & Process Implementation**  
Ability to identify process gaps and independently **design, document, implement and monitor SOPs**.

**3\. MIS, ERP/POS & Operational Controls**  
Good working knowledge of **Excel/Google Sheets, MIS reporting, ERP/POS systems, audits, KPIs and data analysis**.

Candidate Profile

-   Graduate/Postgraduate in **Business Administration, Operations, Commerce, Finance or related discipline** preferred.
-   **5–10 years of operations experience** preferred.
-   Experience in **Jewellery / Retail / Luxury Retail** strongly preferred.
-   Multi-store/branch operations experience will be an advantage.
-   Prior experience in **SOP development and implementation** is highly desirable.
-   Strong analytical, organisational, documentation and problem-solving skills.
-   Should be **process-oriented, detail-oriented and execution-focused**.
-   Must be comfortable coordinating across multiple departments and working closely with senior management. 

### Key Success Measures

The person will be expected to deliver measurable improvement in **inventory accuracy, stock discrepancies, process compliance, operational efficiency, employee accountability, reporting accuracy and overall customer experience**.

Must-have skills

Jewellery Operations & Inventory Management, SOP Development & Process Improvement, MIS

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/5F6F8BACE3/apply)

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