# POS software sales

> Weekday AI · Hyderabad, India · Full-time · Posted 2026-09-24

**Salary:** INR 100,000–1,200,000

**Workplace:** on_site

**Department:** Weekday's Client via platform

## Description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟭𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟭𝟮𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟭-𝟭𝟮 𝗟𝗣𝗔)

Experience: 1+ yrs

Location: Hyderabad, Telangana, India

Job Type: Full-time

We are looking for a proactive and customer-focused professional to support the delivery and adoption of **cloud-based SaaS software solutions** across multiple business domains. The role involves working with software platforms designed for **restaurant billing, retail billing, hotel management, salon operations, and HRMS**.

The ideal candidate will be comfortable understanding customer requirements, supporting software implementation, resolving product-related queries, and helping users effectively adopt cloud-based business applications.

## Requirements

Key Responsibilities

-   Support customers in understanding and effectively using cloud-based SaaS applications.
-   Assist with **customer onboarding, implementation, configuration, and product setup**.
-   Understand customer requirements and map them to available software features and workflows.
-   Provide product demonstrations and explain relevant functionality to customers and users.
-   Handle customer queries related to software usage, configuration, and day-to-day operations.
-   Troubleshoot basic application issues and coordinate with technical teams for complex problems.
-   Support customers across business applications covering **restaurant, retail, hospitality, salon, and HRMS operations**.
-   Assist users with billing, reporting, employee management, inventory, and other relevant application workflows.
-   Maintain accurate records of customer requests, issues, resolutions, and implementation activities.
-   Coordinate with internal Product, Technology, Sales, and Support teams to resolve customer requirements.
-   Follow up with customers to ensure issues are resolved and implementation activities are completed successfully.
-   Create or maintain basic user guides, FAQs, and support documentation.
-   Identify recurring customer issues and communicate product improvement opportunities to relevant teams.
-   Ensure timely and professional communication throughout the customer lifecycle.
-   Continuously develop knowledge of SaaS products, business processes, and emerging cloud technologies.

What Makes You a Great Fit

-   **1+ year of experience** in SaaS support, software implementation, customer support, technical support, or a similar role.
-   Strong interest in **cloud-based SaaS applications and business software**.
-   Good understanding of software implementation, onboarding, configuration, or customer support processes.
-   Strong communication and interpersonal skills with the ability to interact confidently with customers.
-   Ability to understand customer requirements and translate them into practical software solutions.
-   Strong troubleshooting and problem-solving abilities.
-   Comfortable learning new software products and understanding different business workflows.
-   Experience with **ERP, POS, billing, hotel management, retail, salon, HRMS, or other business applications** is an advantage.
-   Good documentation and organisational skills.
-   Ability to coordinate effectively with customers and internal technical or product teams.
-   Strong customer-service mindset with a focus on timely resolution and user satisfaction.
-   Ability to manage multiple customer requests and priorities in a structured manner.
-   Proficiency with common digital tools, spreadsheets, and business applications.
-   Proactive, adaptable, and eager to grow within a technology-driven SaaS environment.

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/71D6E53678/apply)

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