# Key Account Manager

> Weekday AI · Bengaluru, India · Part-time · Posted 2026-08-25

**Salary:** INR 650,000–950,000

**Workplace:** on_site

## Description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟲𝟱𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟵𝟱𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟲.𝟱-𝟵.𝟱 𝗟𝗣𝗔)

Experience: 4+ yrs

Location: Bengaluru, Karnataka, Mumbai, Maharashtra, India

Job Type: Full-time

We are looking for an experienced **Key Account Manager** to manage and grow strategic banking relationships across Bengaluru and Mumbai. The role is ideal for a commercially driven professional with strong expertise in **key account relationship building, account management, and the banking domain**.

You will be responsible for developing long-term relationships with key banking clients, understanding their business needs, driving account growth, and ensuring a high level of client satisfaction. The ideal candidate will combine strong relationship-management capabilities with business acumen and a deep understanding of banking clients and their requirements.

## Requirements

### Key Responsibilities

-   Own and manage relationships with key accounts within the **banking and financial services sector**.
-   Develop strong, long-term relationships with senior stakeholders and key decision-makers at client organisations.
-   Understand client business objectives, operational challenges, and evolving requirements.
-   Act as the primary point of contact for assigned strategic accounts and ensure effective communication.
-   Develop and execute account management plans to drive **retention, engagement, and revenue growth**.
-   Identify opportunities for upselling, cross-selling, and expanding existing client relationships.
-   Conduct regular account reviews and business discussions with key banking clients.
-   Coordinate with internal sales, product, operations, technology, and support teams to address client requirements.
-   Ensure timely resolution of client concerns, escalations, and service-related issues.
-   Track account performance, revenue, engagement, pipeline, and customer satisfaction metrics.
-   Maintain accurate account plans, client information, meeting records, and sales forecasts.
-   Monitor banking industry trends, competitor activity, and changes in client requirements to identify new opportunities.
-   Prepare proposals, presentations, account reviews, and business updates for clients and internal leadership.
-   Support contract renewals, commercial negotiations, and strategic account planning.
-   Build a strong understanding of client organisations, their business priorities, and stakeholder structures.
-   Proactively identify potential risks to client relationships and develop appropriate retention strategies.
-   Collaborate with leadership to develop strategies for strengthening strategic banking partnerships.

### What Makes You a Great Fit

-   **4+ years of experience** in key account management, relationship management, enterprise sales, business development, or a similar client-facing role.
-   Strong experience managing **strategic accounts and building long-term client relationships**.
-   Prior experience working with **banks or within the banking/financial services domain** is strongly preferred.
-   Demonstrated ability to build relationships with senior stakeholders and decision-makers.
-   Strong understanding of **account management, client retention, upselling, and cross-selling**.
-   Proven ability to identify business opportunities and convert existing relationships into account growth.
-   Excellent communication, presentation, negotiation, and stakeholder-management skills.
-   Strong commercial and customer-centric mindset.
-   Ability to understand complex client requirements and coordinate effectively with internal teams.
-   Strong problem-solving and escalation-management capabilities.
-   Experience managing multiple strategic accounts and competing priorities.
-   Strong analytical skills with the ability to interpret account performance and sales metrics.
-   Proactive, organised, and highly accountable approach to relationship management.
-   Ability to work independently while collaborating effectively with cross-functional teams.
-   Bachelor's degree in Business, Finance, Management, Banking, or a related discipline is preferred.

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/73B7898DF1/apply)

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