# Assistant Store Manager

> Weekday AI · Mumbai, India · Full-time · Posted 2026-10-03

**Salary:** INR 600,000–900,000

**Workplace:** on_site

**Department:** Weekday's Client via platform

## Description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟲𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟵𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟲-𝟵 𝗟𝗣𝗔)

Experience: 8+ yrs

Location: Mumbai, Maharashtra, India

Job Type: Full-time

We are looking for an experienced and results-driven **Store Manager** to oversee end-to-end store operations, drive sales performance, deliver an exceptional customer experience, and lead a high-performing retail team.

The ideal candidate will have strong expertise in **retail operations, sales management, team leadership, inventory control, customer relationship management, and store performance optimisation**. The role requires a hands-on leader who can manage daily operations while consistently achieving business and customer-service objectives.

## Requirements

Key Responsibilities

-   Manage day-to-day store operations and ensure smooth and efficient functioning.
-   Drive store sales, revenue, and profitability in line with business targets.
-   Monitor key retail metrics including **sales, conversion, average transaction value, and team KPIs**.
-   Lead, motivate, coach, and develop store sales and support teams.
-   Set individual and team targets and monitor performance against agreed objectives.
-   Ensure consistently high standards of customer service and overall customer experience.
-   Handle customer queries, complaints, and escalations and ensure timely resolution.
-   Monitor inventory levels, stock movement, product availability, and replenishment requirements.
-   Coordinate with warehouse, logistics, merchandising, and internal support teams.
-   Ensure effective visual merchandising and maintain high standards of store presentation.
-   Maintain store hygiene, discipline, safety, and operational standards.
-   Monitor billing, cash handling, daily sales reconciliation, and store documentation.
-   Conduct regular stock checks and support inventory audits and reconciliation.
-   Ensure adherence to retail SOPs, company policies, and operational processes.
-   Analyse sales, inventory, and performance reports and implement corrective actions where required.
-   Support promotional campaigns, new product launches, customer events, and other store initiatives.
-   Prepare and share regular **MIS, sales, inventory, and performance reports** with management.

What Makes You a Great Fit

-   **8+ years of experience** in retail store management, retail operations, sales, or a related field.
-   Strong experience managing **end-to-end store operations and sales performance**.
-   Proven ability to lead, motivate, and manage retail sales and support teams.
-   Strong understanding of **sales targets, KPIs, conversion, revenue, and performance management**.
-   Hands-on experience with inventory management, stock control, replenishment, and audits.
-   Strong customer relationship management and customer-service skills.
-   Experience handling customer complaints, escalations, and service recovery.
-   Good understanding of visual merchandising and store presentation standards.
-   Experience managing billing, cash handling, daily sales reporting, and store documentation.
-   Strong analytical skills with the ability to interpret sales and inventory data and take corrective action.
-   Excellent communication, interpersonal, negotiation, and problem-solving skills.
-   Strong organisational skills with the ability to manage multiple operational priorities.
-   Proactive, commercially aware, and hands-on approach to retail leadership.
-   Ability to maintain operational discipline while creating a positive and customer-focused store environment.

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/746E34B350/apply)

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