# Senior Account Manager

> Weekday AI · Bengaluru, India · Full-time · Posted 2026-10-29

**Salary:** INR 2,500,000–4,000,000

**Workplace:** on_site

**Department:** Weekday's Client via platform

## Description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟮𝟱𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟰𝟬𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟮𝟱-𝟰𝟬 𝗟𝗣𝗔)

Experience: 7+ yrs

Location: Bengaluru

As a Senior Account Manager, you will serve as a trusted partner to key clients, building strong relationships with decision-makers and understanding their evolving business requirements. You will develop account strategies, identify opportunities to expand existing partnerships, and drive revenue through cross-selling and upselling initiatives.

You will collaborate with internal sales, marketing, product, and delivery teams to ensure seamless service delivery, address client concerns, and achieve account-level business objectives. The role also involves monitoring account performance, developing strategic growth plans, negotiating commercial agreements, and maintaining a strong focus on customer retention and profitability.

## Requirements

## Key Responsibilities

-   **Key Account Management:** Manage a portfolio of strategic accounts, build long-term client relationships, and ensure high levels of customer satisfaction and retention.
-   **Account Growth Strategy:** Develop and execute account plans to expand existing business, increase revenue, and strengthen client partnerships.
-   **Cross-Selling:** Identify opportunities to introduce complementary products, services, or solutions that address clients' broader business needs.
-   **Upselling:** Drive revenue growth by recommending premium offerings, expanded service packages, and additional solutions aligned with client requirements.
-   **Client Relationship Management:** Build relationships with key stakeholders and senior decision-makers to understand business priorities and strengthen account engagement.
-   **Revenue and Target Achievement:** Own account-level revenue targets, pipeline development, forecasting, and overall commercial performance.
-   **Business Opportunity Identification:** Analyze client requirements, usage patterns, and business challenges to identify opportunities for account expansion.
-   **Client Retention:** Proactively manage client expectations, resolve escalations, and implement strategies to improve customer loyalty and long-term engagement.
-   **Negotiation and Commercial Management:** Lead commercial discussions, prepare proposals, negotiate pricing and contract terms, and support renewals.
-   **Internal Collaboration:** Work closely with sales, marketing, product, operations, and customer success teams to deliver solutions that meet client expectations.
-   **Account Performance Analysis:** Monitor account metrics, revenue trends, customer satisfaction, and growth opportunities to develop actionable improvement plans.
-   **Market and Competitor Analysis:** Stay informed about industry developments, competitor offerings, and market trends to identify opportunities for account growth.
-   **Reporting and Reviews:** Prepare account performance reports, sales forecasts, business reviews, and strategic recommendations for leadership.

## What Makes You a Great Fit?

-   Bachelor's degree in Business Administration, Marketing, Sales, Commerce, or a related discipline. An MBA is an added advantage.
-   7+ years of experience in account management, key account management, strategic sales, or business development.
-   Proven experience managing key accounts and building strong, long-term client relationships.
-   Demonstrated success in cross-selling and upselling products or services to existing customers.
-   Strong understanding of account planning, revenue growth strategies, customer retention, and relationship development.
-   Experience managing sales pipelines, revenue targets, forecasting, and commercial negotiations.
-   Ability to identify customer needs, understand business challenges, and recommend suitable solutions that deliver measurable value.
-   Excellent communication, presentation, negotiation, and stakeholder management skills.
-   Strong commercial acumen and the ability to identify opportunities that improve account profitability and customer lifetime value.
-   Experience handling client escalations, resolving complex issues, and maintaining high levels of customer satisfaction.
-   Proficiency in CRM platforms and account management tools for tracking opportunities, customer interactions, and sales performance.
-   Strong analytical and problem-solving skills, with the ability to use account data to develop effective growth strategies.
-   A proactive, customer-focused, and results-oriented approach, with the ability to manage multiple strategic accounts and consistently achieve business objectives.

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/7F1315A293/apply)

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