# Jewellery Store Manager

> Weekday AI · Nashik, India · Full-time · Posted 2026-10-07

**Salary:** INR 700,000–1,200,000

**Workplace:** on_site

**Department:** Weekday's Client via platform

## Description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟳𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟭𝟮𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟳-𝟭𝟮 𝗟𝗣𝗔)

Experience: 5+ yrs

Location: Nashik, Maharashtra, India, Ahmedabad, Gopalganj, Bihar, India, Hyderabad

Job Type: Full-time

We are looking for an experienced and customer-focused **Store Manager** to lead day-to-day retail operations and drive sales performance within a premium and luxury retail environment. The role combines **store operations, sales management, team leadership, customer experience, inventory control, visual merchandising, and loss prevention**.

The ideal candidate will be a strong people leader with a commercial mindset and a passion for delivering exceptional customer experiences. You will be responsible for ensuring operational excellence, achieving sales targets, maintaining inventory accuracy, and building a high-performing store team.

## Requirements

Key Responsibilities

-   Manage day-to-day store operations to ensure efficient, seamless, and customer-focused execution.
-   Ensure adherence to SOPs, retail processes, regulatory requirements, hygiene standards, and security protocols.
-   Drive category-wise sales performance and achieve or exceed monthly revenue targets.
-   Monitor key metrics including **conversion rate, average ticket size, walk-ins, customer retention, and repeat business**.
-   Identify opportunities to improve sales productivity, customer engagement, and store performance.
-   Lead, motivate, coach, and develop store teams including sales associates, cashiers, greeters, and support staff.
-   Conduct regular training on product knowledge, customer service, sales techniques, and operational procedures.
-   Set performance expectations and monitor individual and team KPIs.
-   Maintain a strong **customer-first** culture and ensure every interaction reflects premium service standards.
-   Handle escalated customer complaints and resolve issues professionally and effectively.
-   Monitor customer feedback and reviews and implement initiatives to improve satisfaction.
-   Oversee visual merchandising and ensure displays align with brand standards and seasonal requirements.
-   Monitor opening and closing stock balances and ensure accuracy of inventory records.
-   Coordinate with merchandising, vendors, and procurement teams to maintain adequate stock availability.
-   Minimise dead stock and identify opportunities for better inventory utilisation.
-   Implement effective loss-prevention and store-security measures.
-   Supervise stock transfers, locker security, cash handling, and other critical store controls.
-   Conduct regular audits covering inventory, hygiene, security, compliance, and operational standards.
-   Maintain accurate store reports and provide management with insights on sales, inventory, customer, and team performance.

What Makes You a Great Fit

-   **5+ years of experience** in store management, retail operations, sales, or a similar customer-facing leadership role.
-   Proven experience managing store operations and delivering sales targets in a premium or luxury retail environment.
-   Strong leadership skills with experience managing, coaching, and developing frontline retail teams.
-   Strong understanding of retail KPIs, sales conversion, average ticket size, footfall, customer retention, and revenue performance.
-   Passion for **luxury retail and customer service excellence**.
-   Experience in **jewellery retail**, with knowledge of diamonds, gold, precious stones, or related products, will be an advantage.
-   Strong understanding of inventory management, stock reconciliation, replenishment, and loss prevention.
-   Experience with **POS systems and inventory management software**.
-   Strong analytical and business acumen with the ability to use data to improve store performance.
-   Excellent communication, interpersonal, negotiation, and customer-handling skills.
-   Strong problem-solving ability and sound judgement when handling operational or customer issues.
-   High attention to detail, organisation, discipline, and process orientation.
-   Ability to maintain high standards of store presentation, security, hygiene, and compliance.
-   Proactive, target-oriented, and comfortable working in a fast-paced retail environment.
-   Ability to build strong relationships with customers, team members, vendors, and internal stakeholders.

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/83AE7476AE/apply)

---
Powered by [Workable](https://www.workable.com)