# Assistant Manager - Account Management

> Weekday AI · India (Remote) · Full-time · Posted 2026-06-16

**Workplace:** remote

**Department:** Weekday's Client via platform

## Description

**This role is for one of the Weekday's clients**

Min Experience: 4+ years

Location: Remote (India)

JobType: full-time

We are looking for a proactive and client-focused **Assistant Manager – Account Management** to build and nurture strong client relationships while driving exceptional service delivery. The ideal candidate will have proven expertise in **Account Management, Client Servicing, and Brand Management**, with the ability to understand client objectives, coordinate cross-functional teams, and ensure successful execution of projects and campaigns.

This role requires a strategic thinker with excellent communication and stakeholder management skills who can balance business objectives with client expectations while identifying opportunities for long-term growth and partnership.

## Requirements

### Key Responsibilities

-   Serve as the primary point of contact for assigned clients, ensuring a seamless and high-quality client experience.
-   Build and maintain strong, long-term relationships with key stakeholders and decision-makers.
-   Understand client business goals, brand positioning, and market challenges to provide effective solutions and recommendations.
-   Manage end-to-end account servicing, including project planning, execution, delivery, and post-delivery support.
-   Coordinate with internal teams such as creative, operations, strategy, product, and delivery to ensure timely and successful project completion.
-   Monitor project timelines, budgets, deliverables, and quality standards while proactively addressing risks and escalations.
-   Develop account growth strategies by identifying upselling and cross-selling opportunities within existing client portfolios.
-   Collaborate with brand and marketing teams to ensure campaigns and initiatives align with client objectives and brand guidelines.
-   Present reports, performance updates, and strategic recommendations to clients in a clear and professional manner.
-   Track key account metrics, client feedback, and service quality to continuously improve customer satisfaction and retention.
-   Support business development initiatives by participating in client presentations, proposals, and strategic discussions.
-   Stay updated on industry trends, competitor activities, and market developments to provide valuable insights to clients.

### Required Skills & Qualifications

-   4–12 years of relevant experience in **Account Management, Client Servicing, Brand Management, or Client Relationship Management**.
-   Strong understanding of client lifecycle management and stakeholder engagement.
-   Demonstrated ability to manage multiple accounts and projects simultaneously in a fast-paced environment.
-   Experience working closely with cross-functional teams to deliver client-focused solutions.
-   Excellent verbal and written communication, presentation, and negotiation skills.
-   Strong problem-solving abilities with a proactive and solution-oriented mindset.
-   Commercial awareness with the ability to identify growth opportunities and contribute to revenue expansion.
-   Strong organizational skills with attention to detail and the ability to manage priorities effectively.
-   Proficiency in Microsoft Office and familiarity with CRM or project management tools is an advantage.
-   Bachelor's degree in Business, Marketing, Communications, or a related field; a postgraduate qualification is a plus.

### Preferred Candidate Profile

-   Proven experience in managing high-value client relationships and delivering measurable business outcomes.
-   Strong understanding of branding, campaign execution, and customer engagement strategies.
-   Ability to thrive in a collaborative environment while taking ownership of client success.
-   A customer-first mindset with excellent interpersonal skills and a commitment to delivering exceptional service.

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/97C68BDFD7/apply)

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