# Client Advisor

> Weekday AI · New Delhi, India · Full-time · Posted 2026-11-02

**Salary:** INR 200,000–600,000

**Workplace:** on_site

**Department:** Weekday's Client via platform

## Description

**This role is for one of Weekday’s clients  
Salary range: Rs 200000 - Rs 600000 (ie INR 2 - 6 LPA)**

  
Min Experience: 2+ years  
Location: Delhi, India, new delhi  
JobType: full-time

We are looking for a customer-focused **Client Advisor** with 2–4 years of experience in luxury retail sales, preferably in luxury jewellery, fine jewellery, or luxury fashion. The ideal candidate should have experience serving high-net-worth individuals (HNIs), delivering personalised shopping experiences, achieving sales targets, and building long-term customer relationships.

The candidate should possess excellent communication and interpersonal skills, a strong understanding of luxury clientele expectations, and the ability to provide an exceptional in-store shopping experience.

## Requirements

## Key Responsibilities

-   Welcome and assist luxury customers, understand their preferences, and identify their specific requirements.
-   Provide personalised shopping assistance and recommend suitable jewellery products based on customer needs, occasions, and budgets.
-   Explain jewellery collections, product features, designs, and other relevant details to customers.
-   Drive sales and consistently achieve assigned monthly and category-wise sales targets.
-   Build and maintain long-term relationships with customers to encourage repeat purchases and customer loyalty.
-   Handle customer enquiries, complaints, returns, exchanges, and jewellery repair requests professionally.
-   Maintain attractive jewellery displays and ensure adherence to visual merchandising standards.
-   Manage daily inventory, maintain accurate stock records, and coordinate stock replenishment.
-   Follow store standard operating procedures (SOPs) and jewellery security protocols.
-   Gather customer feedback and share insights on product preferences and buying behaviour with internal teams.

## Required Experience and Skills

-   2–4 years of experience in luxury retail sales, preferably in luxury jewellery, fine jewellery, or premium fashion retail.
-   Experience handling HNI and luxury clientele.
-   Strong understanding of personalised customer service and luxury retail expectations.
-   Proven ability to achieve sales targets and drive revenue.
-   Excellent communication, interpersonal, and relationship-building skills.
-   Ability to understand customer preferences and provide tailored product recommendations.
-   Experience in customer relationship management and client retention.
-   Knowledge of retail operations, inventory management, and visual merchandising.

## Must-Have Skills

-   Client Advisor
-   HNI Client Handling
-   Customer Relationship Management

## Good-to-Have Skills

-   Luxury Client Servicing
-   Jewellery and Gems
-   Luxury Brand Experience

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/B0EDBF9835/apply)

---
Powered by [Workable](https://www.workable.com)