# Quality Control Lead

> Weekday AI · Bengaluru, India · Full-time · Posted 2026-10-03

**Salary:** INR 600,000–1,200,000

**Workplace:** on_site

**Department:** Weekday's Client via platform

## Description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟲𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟭𝟮𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟲-𝟭𝟮 𝗟𝗣𝗔)

Experience: 3+ yrs

Location: Bengaluru

Job Type: Full-time

We are looking for a proactive and commercially minded **Business Operations & Strategy Professional** to support the growth and operational execution of a technology-driven business operating across **D2C and B2B channels**.

The role involves working across business operations, process improvement, analytics, cross-functional coordination, and strategic initiatives. The ideal candidate will be comfortable working in a fast-paced environment, analysing business performance, identifying improvement opportunities, and helping translate strategic priorities into measurable execution.

## Requirements

Key Responsibilities

-   Support business leadership in executing strategic and operational priorities.
-   Analyse business performance, operational metrics, sales data, and customer trends to identify opportunities and risks.
-   Develop **MIS reports, dashboards, business reviews, and performance summaries** for management.
-   Identify process gaps and recommend improvements to increase operational efficiency and scalability.
-   Coordinate cross-functional initiatives across Sales, Marketing, Finance, Supply Chain, Technology, and Customer Operations.
-   Track strategic projects, action items, timelines, dependencies, and outcomes.
-   Support business planning, forecasting, budgeting, and performance-management activities.
-   Analyse D2C and B2B business performance across sales, customer acquisition, retention, fulfilment, and operational metrics.
-   Support initiatives related to customer experience, process optimisation, and service improvement.
-   Develop business cases, presentations, analysis, and recommendations for leadership discussions.
-   Establish and monitor key performance indicators and ensure timely reporting.
-   Identify opportunities for automation, process standardisation, and technology-enabled operational improvements.
-   Conduct market, competitor, customer, and business research to support strategic decision-making.
-   Work with internal stakeholders to implement new processes, systems, and operational initiatives.
-   Monitor execution of business initiatives and highlight risks, delays, and dependencies to leadership.
-   Support special projects and other strategic initiatives as required.

What Makes You a Great Fit

-   **3+ years of experience** in business operations, business strategy, management consulting, analytics, program management, or a similar role.
-   Strong analytical and problem-solving skills with the ability to convert data into actionable business insights.
-   Experience working with **business metrics, MIS, dashboards, reporting, and performance analysis**.
-   Strong understanding of business operations, process improvement, and cross-functional execution.
-   Experience working in **D2C, B2B, ecommerce, retail, technology, consumer electronics, or other fast-paced business environments** is advantageous.
-   Strong proficiency in **MS Excel/Google Sheets and PowerPoint/Google Slides**.
-   Familiarity with BI and analytics tools is an advantage.
-   Ability to manage multiple projects, priorities, stakeholders, and deadlines simultaneously.
-   Strong communication and presentation skills with the ability to interact with senior stakeholders.
-   Proactive approach to identifying problems and driving them toward resolution.
-   Strong attention to detail, ownership, and execution discipline.
-   Ability to work independently while collaborating effectively across functions.
-   Comfortable working in a dynamic, growth-oriented environment where priorities can evolve quickly.
-   Bachelor's degree in **Business, Engineering, Economics, Finance, Management, or a related discipline** is preferred.

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/BC708493B2/apply)

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