# Branch Manager

> Weekday AI · Mumbai, India · Full-time · Posted 2026-06-04

**Workplace:** on_site

**Department:** Weekday's Client via platform

## Description

**This role is for one of the Weekday's clients**

Min Experience: 7+ years

Location: Mumbai

JobType: full-time

We are seeking an experienced and results-driven Branch Manager to lead branch operations, drive revenue growth, and manage a high-performing sales team. This role requires a strong leader with proven expertise in B2C sales, team management, operational excellence, and revenue generation.

The ideal candidate will be responsible for achieving branch-level business targets, leading large sales teams, ensuring operational efficiency, and driving customer acquisition and retention strategies. This position demands a hands-on leader who can balance strategic planning with execution while fostering a culture of accountability and performance.

## Requirements

### Key Responsibilities

### Revenue & Sales Management

-   Drive branch revenue growth by consistently achieving and exceeding sales targets.
-   Develop and execute sales strategies aligned with business objectives.
-   Monitor sales performance, analyze trends, and implement corrective actions to maximize results.
-   Identify new business opportunities and growth initiatives within the assigned market.

### Team Leadership & Development

-   Lead, mentor, and manage a large sales team comprising Assistant Managers, Managers, Team Leaders, and other sales professionals.
-   Set clear performance expectations and ensure alignment with branch goals.
-   Conduct regular team meetings, performance reviews, and coaching sessions.
-   Foster a high-performance culture focused on productivity, accountability, and continuous improvement.

### Branch Operations Management

-   Oversee day-to-day branch operations to ensure smooth and efficient functioning.
-   Ensure effective resource allocation, process adherence, and operational excellence.
-   Monitor branch productivity and implement improvements to enhance efficiency and effectiveness.
-   Collaborate with cross-functional teams to support business objectives.

### Performance Management

-   Establish and track key performance indicators (KPIs) for teams and individuals.
-   Analyze performance data and identify opportunities for improvement.
-   Develop training and coaching initiatives to address skill gaps and enhance team capabilities.
-   Drive employee engagement and motivation through effective leadership practices.

### Customer Relationship Management & Market Expansion

-   Build and maintain strong relationships with customers and key stakeholders.
-   Ensure high levels of customer satisfaction through effective service delivery.
-   Identify opportunities to expand business presence in existing and new markets.
-   Address customer concerns and escalations in a timely and professional manner.

### Reporting & Business Analysis

-   Prepare and present regular reports on sales performance, revenue generation, and branch operations.
-   Analyze business metrics to identify trends, risks, and growth opportunities.
-   Provide actionable insights and recommendations to senior leadership.
-   Ensure accurate forecasting and pipeline management.

### Required Skills & Competencies

### Must-Have Skills

-   EdTech Sales
-   B2C Sales
-   Revenue Generation
-   Team Leadership
-   Branch Operations Management
-   Customer Relationship Management

### Good-to-Have Skills

-   Team Handling & Coaching
-   Sales Strategy Development
-   Performance Management
-   Market Expansion
-   Business Analysis & Reporting

### Preferred Background

-   Proven experience in Degree Sales, Higher Education Sales, or K-12 B2C Sales environments.
-   Strong track record of achieving sales and revenue targets.
-   Experience managing large sales teams (50+ team members).
-   Ability to handle both strategic and operational responsibilities.
-   Excellent leadership, communication, and stakeholder management skills.
-   Strong analytical mindset with a data-driven approach to decision-making.
-   Demonstrated ability to perform effectively in high-pressure, target-driven environments.

### Experience

-   8–15 years of experience in B2C sales, with significant experience in team and branch management.
-   Prior experience in the EdTech, Education, Degree Programs, or K-12 sales sector is highly preferred.

### Ideal Candidate

-   A strong people leader who can inspire and drive large teams toward ambitious goals.
-   Results-oriented with a proven ability to scale revenue and improve branch performance.
-   Operationally disciplined with strong business acumen.
-   Passionate about customer success, team development, and business growth.

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/C683D6DDDB/apply)

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