# Head of Operations & Clinic Expansion

> Weekday AI · Noida, India · Full-time · Posted 2026-09-15

**Salary:** INR 750,000–850,000

**Workplace:** on_site

**Department:** Weekday's Client via platform

## Description

𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀

𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟳𝟱𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟴𝟱𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟳.𝟱-𝟴.𝟱 𝗟𝗣𝗔)

Experience: 4+ yrs

Location: Noida, India

Job Type: Full-time

We are looking for an experienced and hands-on **Head of Clinic Expansion & Operations** to lead the end-to-end setup, launch, and operational management of skin, hair, aesthetic, and dermatology clinics.

The role will be responsible for managing clinic expansion projects from initial infrastructure and fit-out through pre-launch preparation, staffing, training, marketing coordination, and post-launch operations. The ideal candidate will have strong experience in **skin, hair, aesthetic, dermatology, or wellness clinic operations**, along with the ability to manage multidisciplinary teams and multiple stakeholders.

The role requires strong project management, operational ownership, leadership, vendor coordination, and a deep understanding of clinic setup and patient-centric service delivery.

## Requirements

### KEY RESPONSIBILITIES

-   Lead the **end-to-end setup and launch of new skin, hair, aesthetic, and dermatology clinics**.
-   Coordinate construction, interiors, fit-outs, electrical requirements, plumbing, equipment installation, and other infrastructure activities.
-   Work closely with **architects, contractors, consultants, equipment suppliers, and vendors** to ensure timely project completion.
-   Ensure clinic infrastructure and interiors meet required medical, operational, aesthetic, and brand standards.
-   Coordinate pre-launch readiness, including **medical software, CRM systems, inventory, equipment, documentation, and compliance checklists**.
-   Support applicable licensing, regulatory, and operational readiness requirements for new clinics.
-   Coordinate local **BTL marketing, promotional activities, and grand launch events** with central marketing teams.
-   Implement and maintain SOPs covering clinical workflows, patient management, front-office operations, service delivery, and administrative processes.
-   Establish high standards for **patient experience, hospitality, service quality, and clinic presentation**.
-   Support sourcing, interviewing, onboarding, and staffing of clinic teams, including counselors, CRM executives, front-office staff, and support personnel.
-   Coordinate staff training on patient communication, CRM/software usage, service protocols, and operational processes.
-   Take ownership of **post-launch clinic operations**, including daily administration, team performance, patient experience, and operational efficiency.
-   Manage clinic-level **P&L, revenue performance, expenses, and operational targets**.
-   Monitor clinic performance and identify opportunities to improve productivity, customer experience, and profitability.
-   Coordinate with central teams to resolve operational, staffing, equipment, vendor, and customer-related issues.
-   Conduct regular clinic audits and ensure consistent adherence to SOPs, compliance requirements, and service standards.
-   Travel regularly across assigned locations to oversee expansion projects and operational performance.

### WHAT MAKES YOU A GREAT FIT

-   **4+ years of hands-on experience** in clinic expansion, operations, healthcare operations, or a related field.
-   Proven experience setting up and launching **skin, hair, aesthetic, dermatology, cosmetology, or wellness clinics**from the ground up.
-   Strong preference for candidates who have successfully launched **at least 1–2 clinics from scratch**.
-   Experience with clinic construction, interiors, fit-outs, equipment requirements, and vendor coordination.
-   Working knowledge of **aesthetic and laser equipment requirements** and clinic infrastructure planning.
-   Understanding of clinic licensing, regulatory requirements, compliance, and operational readiness.
-   Strong project management skills with the ability to manage multiple stakeholders, timelines, budgets, and deliverables.
-   Experience managing clinic teams and taking ownership of **post-launch operations and P&L performance**.
-   Strong understanding of SOP implementation, patient experience, front-office operations, and service quality.
-   Excellent leadership, communication, negotiation, and stakeholder-management skills.
-   High emotional intelligence and the ability to manage **multidisciplinary clinical and support teams**.
-   Strong problem-solving and decision-making abilities with a hands-on approach to operations.
-   Comfortable with extensive **multi-location travel** across assigned regions.
-   Graduate in any discipline; an **MBA in Healthcare Management, Operations, Marketing, or a related field** is preferred.
-   Experience with established **dermatology, aesthetic, skin, hair, laser, or wellness clinic chains** will be an advantage.

## Apply

[Apply at Weekday AI](https://apply.workable.com/weekday-1/j/F2085D0362/apply)

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