# Reservation Agent

> White Spot Facilities Management Services LLC · Dubai, United Arab Emirates · Full-time · Posted 2026-09-15

**Workplace:** on_site

## Description

### Key Responsibilities

-   Handle new reservations, amendments, cancellations and guest enquiries.
-   Manage bookings through Property Management Systems (PMS) and online booking platforms.
-   Ensure rates, availability and guest details are accurately updated.
-   Coordinate with Operations and Housekeeping for guest arrivals and special requirements.
-   Respond professionally to guest calls, emails and booking requests.
-   Maintain accurate reservation and guest records.

### Requirements

-   Previous experience in reservations, holiday homes, hotels or hospitality.
-   Good knowledge of PMS / reservation and booking systems.
-   Strong communication and customer-service skills.
-   Good computer and administrative skills.
-   English is mandatory; Arabic is preferred.
-   UAE holiday-home/hospitality experience is preferred.
-   Male/Female candidates can apply.

## Apply

[Apply at White Spot Facilities Management Services LLC](https://apply.workable.com/white-spot-facilities-management-services-llc/j/2C8DE46DBD/apply)

---
Powered by [Workable](https://www.workable.com)