# Collections Specialist / Remote

> Whizz · Tunisia (Remote) · — · Posted 2026-07-17

**Workplace:** remote

## Description

**Position**: Collections Agent

**Location:** Remote

At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership and financing options to make e-mobility accessible and empower our customers to succeed. As we continue to expand, we’re seeking a Collections Specialist to join our remote team and support our growth.

**Responsibilities:**

-   Monitor and track overdue accounts, using established protocols to secure timely payments.
-   Maintain accurate and up-to-date records of delinquent accounts, incl. payment arrangements, communications and invoices.
-   Provide exceptional customer service to balance high customer satisfaction with effective collections efforts.
-   Collaborate with other departments to resolve customer issues and disputes efficiently.
-   Prepare and provide regular reports on debt collection activities and progress.
-   Adhere to all state and federal collection laws and regulations, ensuring compliance in all activities.

## Requirements

**Requirements:**

-   1+ years of experience in Collections
-   Fluent in English (at least C1 level), knowledge of additional language French/Arabic/Spanish - advantage.
-   Proficiency with Microsoft Office and Google Workspace
-   Strong negotiation skills, attention to detail, and the ability to handle challenging customers.
-   High-speed internet connection, personal computer, and headset.
-   Knowledge of state and federal collection laws (preferred).

**Working Hours:**

-   40 hours a week with 8-9 hour shifts, scheduled within the 9:00 AM to 8:00 PM EST time frame.
-   Shift assignments may vary, with start times adjusted to ensure coverage throughout the operating hours.

## Benefits

**Benefits:**

-   Competitive salary with performance bonuses.
-   Friendly and supportive team.
-   Opportunity to work and grow professionally at an international level.

Ready to take the wheel of your career? Join us at Whizz and pedal towards success! Apply today!

## Apply

[Apply at Whizz](https://apply.workable.com/whizz/j/5B1E3C45E6/apply)

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