# Healthcare Virtual Assistant

> Winning Assistants · Philippines (Remote) · Full-time · Posted 2026-08-06

**Salary:** USD 10,400–12,480

**Workplace:** remote

## Description

**Job Title: Healthcare Virtual Assistant  
Position Type: Full-time**

**Work Hours: 9:00 AM - 6:00 PM Eastern Daylight Time, Monday - Friday**

**Salary rate: $5-$7**[](https://nsgliving.life/)

###  Job Responsibilities:

-   Answer patient calls and emails with professionalism and empathy.
-   Schedule, reschedule, and confirm appointments.
-   Manage new-patient intake and required paperwork.
-   Coordinate scheduling for primary care, mental health, weight-loss, and cosmetic services.
-   Verify insurance eligibility and benefits.
-   Process prior authorizations before patient visits.
-   Coordinate provider credentialing and follow up with insurance companies.
-   Track insurance verifications and assist with claim issues.
-   Review clinical notes completed in Doxy for accuracy and completeness.
-   Flag documentation errors or missing information.
-   Prepare billing paperwork and forward completed documentation to the billing team.
-   Coordinate mental health medication check-ins and other patient follow-ups.
-   Support general administrative and operational tasks.
-   Assist with Facebook content creation and posting when needed.

## Requirements

-   At least 1 year of experience in a similar role in any healthcare related position.
-   Has strong medical, nursing, or healthcare administration background
-   Extensive experience with CharmHealth EMR is required. .
-   Ability to use and teach advanced CharmHealth features confidently.
-   Experience with insurance verification, prior authorizations, credentialing, claims, and billing.
-   Excellent attention to detail, particularly when reviewing clinical documentation.
-   Strong organization and ability to manage competing priorities.
-   Professional communication, phone etiquette, and customer service skills.
-   Proactive, dependable, and interested in a long-term position.
-   Comfortable collaborating with a small team and receiving feedback.

### Basic Requirements

-   Must speak and write English clearly and professionally.
-   Must have relevant work experience.
-   Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
-   Must be available to attend video meetings with camera on when required.

### Technical Requirements

-   Computer: Reliable laptop or desktop computer.
-   Internet: Stable high-speed internet connection (minimum 25 Mbps).
-   Audio: Noise-canceling headset.
-   Video: Working webcam for virtual meetings.

-   Workspace: Quiet and professional work environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/0433923B0D/apply)

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