# ABA Practice Operations & Medical Billing Virtual Assistant > Winning Assistants · Philippines (Remote) · Part-time · Posted 2026-10-22 **Salary:** USD 6,240–7,280 **Workplace:** remote ## Description ### Job Title: ABA Practice Operations & Medical Billing Virtual Assistant **Position Type: Part-Time | 20 hours per week Location: Remote – Philippines Pay Rate: $6–$7 USD/hour Work Schedule: Monday–Friday, 10:00 AM–2:00 PM Pacific Time (PT) | 4 consecutive working hours daily** ### About the Client and Role Our client is a U.S.-based healthcare practice specializing in **Applied Behavior Analysis (ABA) therapy.** We are looking for an experienced, reliable, and proactive **ABA Practice Operations & Medical Billing Virtual Assistant** to support daily administrative operations, medical billing, insurance coordination, client intake, and practice management. The ideal candidate has a strong background in **ABA administration and billing**, familiarity with **Tricare West**, and the ability to independently manage multiple responsibilities, troubleshoot systems, and keep daily operations organized. ### Key Responsibilities **1\. Practice Administration & Client Coordination** - Manage daily emails, incoming calls, text messages, scheduling, and administrative follow-ups. - Coordinate client intake, onboarding paperwork, referrals, and related communications. - Maintain organized client records, documents, and administrative trackers. - Assist with appointment reminders, missed calls, and general inquiries using Google Voice. - Communicate professionally with families, insurance representatives, and other stakeholders. **2\. Medical Billing & Insurance Coordination** - Submit ABA therapy claims daily using Office Ally. - Track unpaid claims, rejected claims, denials, appeals, and accounts receivable (A/R). - Assist with payment posting, reconciliation, copays, secondary insurance, and weekly billing reports. - Verify insurance eligibility and benefits, and manage authorization requests and renewals. - Handle Tricare West insurance workflows and communicate directly with insurance companies. - Use Availity for insurance verification, authorizations, and payer-related submissions. **3\. Systems Management & Technical Support** - Assist with organizing, maintaining, and troubleshooting healthcare and administrative systems. - Support Motivity for scheduling, client records, clinical documentation, data collection, and practice management. - Help troubleshoot Availity, Office Ally, and other software issues. - Organize Microsoft 365, Outlook, calendars, shared folders, and administrative documents. - Support DocuSign, PandaDoc, and electronic intake workflows. - Coordinate with software vendors and technical support teams when needed. - Develop and maintain trackers, SOPs, checklists, and organized workflows. **4\. Hiring, Onboarding & Marketing Support** - Post job openings, review applications, and assist with initial candidate screening. - Schedule interviews and follow up with applicants. - Track hiring documents, background checks, credentialing requirements, and employee onboarding. - Maintain organized recruitment and employee records. - Assist with advertising leads, inquiries, and basic marketing administration as needed. ## Requirements - Experience in **ABA therapy administration and/or medical billing**, with a solid understanding of ABA workflows. - Knowledge of ABA billing processes, including CPT codes, claims submission, authorizations, denials, and insurance follow-ups. - **Tricare West billing and authorization experienc**e, including experience from other medical specialties combined with ABA billing knowledge. - Experience with medical billing systems, insurance portals, and eligibility verification. - Strong healthcare administrative experience, including scheduling, client communication, documentation, and follow-ups. - Strong written and verbal English communication skills. - Comfortable using email, phone, text, WhatsApp, and video calls for communication and training. - Tech-savvy, resourceful, and able to learn new software and troubleshoot issues independently. - Excellent organizational skills, attention to detail, reliability, and accountability. - Ability to multitask, prioritize responsibilities, and work independently with minimal supervision. ### Preferred Qualifications - Direct experience supporting an ABA therapy practice in both administrative and billing functions. - Experience with Office Ally, Motivity, and Availity. - Familiarity with Blue Shield, Health Net, and Cigna/Evernorth insurance workflows. - Experience with Microsoft 365, Outlook, Google Voice, DocuSign, or PandaDoc. - Experience coordinating client intake, referrals, and onboarding. - Background in recruitment coordination, staff onboarding, or healthcare practice operations. - Experience developing SOPs, maintaining trackers, and improving administrative workflows. - Bilingual in English and Spanish is a plus, but not required. ### Basic Requirements - Must speak and write English clearly and professionally. - Must have relevant work experience. - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). - Must be available to attend video meetings with camera on when required. ### Technical Requirements - Computer: Reliable laptop or desktop computer. - Internet: Stable high-speed internet connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Working webcam for virtual meetings. - Workspace: Quiet and professional work environment. ## Benefits - **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication. - **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule. - **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client. - **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits. ## Apply [Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/09CC83EC14/apply) --- Powered by [Workable](https://www.workable.com)