# Medical Virtual Assistant

> Winning Assistants · Philippines (Remote) · Full-time · Posted 2026-06-03

**Salary:** USD 12,480–14,560

**Workplace:** remote

## Description

**Job Title: Medical Virtual Assistant**

**Job Code:** A-OPL

**Position Type:** Full-Time

**Workplace:** Remote

**Work Schedule:** Monday to Friday

**Work Hours:** 8:00 AM – 5:00 PM Eastern Daylight Time (EDT)

**Lunch Break:** 11:30 AM – 12:30 PM EDT

**Compensation:** $6.00 – $7.00 per hour

**Preferred Candidate Location:** Major metropolitan areas such as Manila, Pampanga, or Cebu

### About the Company

Our client is a healthcare practice specializing in opioid medication management and addiction treatment. The clinic is dedicated to providing quality patient care through accurate medication management, efficient clinical operations, and compassionate patient support.

### Key Responsibilities

As a Medical Virtual Assistant, you will support both clinical and administrative operations to help ensure smooth patient care and daily workflow management. Responsibilities include:

-   Conduct end-of-day pill calculations by reviewing PDMP records, verifying prescription fill history, and tracking patient medication balances.
-   Handle incoming nurse line calls, document patient interactions, answer basic patient inquiries, and escalate clinical concerns when appropriate.
-   Process prescription prior authorizations and coordinate with insurance companies regarding medication approvals.
-   Assist with prescription preloading in the prescribing software.
-   Support basic chart preparation by copying and updating previous patient notes
-   Update and maintain patient records within the EHR system 
-   Perform other administrative and clerical support tasks as needed.
-   Assist with patient follow-ups and support daily office workflow management.
-   Maintain accurate documentation and ensure compliance with clinic procedures.
-   Coordinate with providers and staff to support daily clinical operations.

## Requirements

### Qualifications & Experience

-   Healthcare, nursing, medical assistant, or other relevant clinical experience required.
-   Nursing background or experience preferred.
-   Familiarity with medical terminology and healthcare workflows.
-   Experience using EHR/EMR systems; experience with eClinicalWorks (ECW) is highly preferred.
-   Experience working in a medical practice, clinic, or healthcare environment is preferred.

### Skills & Competencies

-   Strong attention to detail, particularly when handling medication tracking and pill calculations.
-   Excellent documentation, record-keeping, and data entry skills.
-   Professional, compassionate, and patient-focused communication skills.
-   Ability to handle sensitive and confidential patient information appropriately.
-   Strong organizational and time management abilities.
-   Ability to work independently with minimal supervision.
-   Reliable, dependable, and accountable.
-   Quick learner who can adapt to established clinic procedures and workflows.
-   Comfortable handling phone calls and patient-facing responsibilities.
-   Strong critical thinking and problem-solving skills.

### Basic requirements

-   Must be proficient in speaking and writing English very clearly
-   Must have relevant work experience
-   Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding \[mandatory\]
-   Must be available for video meetings with your camera on (when needed)

### Technical requirements

-   **Device:** Reliable laptop or desktop computer.
-   **Internet:** High-speed connection (minimum 25 Mbps).
-   **Audio:** Noise-canceling headset.
-   **Video:** Webcam for virtual meetings.
-   **Workspace:** Quiet, professional environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/27967881F1/apply)

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