# Healthcare Appointment Setter

> Winning Assistants · Mexico (Remote) · Part-time · Posted 2026-10-13

**Salary:** USD 10,400–12,480

**Workplace:** remote

## Description

**Job Title: Healthcare Appointment Setter  
Position type: Part-Time**

**Working Hours: 7:00 AM – 11:00 AM, Monday - Friday Eastern Daylight Time**

**Salary rate: $5-$7**[](https://pelvicrehabcenter.com)

Key Responsibilities:

-   Handle inbound calls from prospective, existing, and past patients, averaging approximately 10 calls per day.
-   Convert patient inquiries and qualified leads into booked evaluations using effective sales and closing techniques.
-   Conduct outbound follow-ups with prospective and past patients, averaging approximately 25 calls per week.
-   Address patient concerns, overcome objections, and encourage appointment bookings.
-   Manage leads through GoHighLevel CRM, maintaining accurate records and follow-up activities.
-   Follow a structured callback schedule, including initial contact, a 2-day follow-up, and an additional follow-up 3 days later.
-   Reactivate inactive leads and past patients to generate new appointments.
-   Schedule appointments using Jane EMR or similar healthcare platforms.
-   Assist with secure payment collection and maintain accurate patient and scheduling records.

-   Assist with Instagram and Facebook posting, engagement, and basic marketing activities.
-   Coordinate with the existing content creator on social media initiatives.
-   Manage emails, administrative inquiries, data entry, and recordkeeping.
-   Provide general virtual administrative support and assist with basic marketing content creation when needed.

## Requirements

-   At least 1 year of experience in appointment setting, sales, or any other similar role.
-   Demonstrated ability to convert leads and inquiries into confirmed appointments or consultations.
-   Experience in outbound calling, lead nurturing, objection handling, and patient reactivation.
-   Confident, persuasive, professional, and patient-friendly phone presence.
-   Medical reception, patient coordination, or healthcare appointment-setting experience preferred, particularly in physical therapy, pelvic floor therapy, or women's health is highly preferred.
-   Familiarity with GoHighLevel, Jane EMR, or similar platforms; Jane EMR experience is preferred. 
-   Able to independently manage leads, follow up consistently, and achieve appointment conversion goals.
-   Understanding of patient confidentiality and healthcare privacy requirements.
-   Basic experience with Instagram, Facebook, and marketing support is an advantage.

### Basic Requirements

-   Must speak and write English clearly and professionally.
-   Must have relevant work experience.
-   Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
-   Must be available to attend video meetings with camera on when required.

### Technical Requirements

-   Computer: Reliable laptop or desktop computer.
-   Internet: Stable high-speed internet connection (minimum 25 Mbps).
-   Audio: Noise-canceling headset.
-   Video: Working webcam for virtual meetings.
-   Workspace: Quiet and professional work environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/27D1020917/apply)

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