# Medical Virtual Assistant

> Winning Assistants · Philippines (Remote) · Full-time · Posted 2026-08-12

**Salary:** USD 10,400–12,480

**Workplace:** remote

## Description

Job Title: Medical Virtual Assistant  
Position Type: Full-time (40+ hours per week)  
Work Schedule: Monday–Friday, 8:00 AM–5:00 PM Central Time (CST)  
Salary: $6–$7 per hour  
Workplace: Remote  

### About the Role

We are looking for an experienced **Medical Virtual Assistant** to provide remote administrative support to a personalized allergy and asthma care practice in **Dallas, Texas**.

This full-time role will focus on **prior authorizations, billing and collections, and front office support**. Other responsibilities include insurance verification, patient communication, records management, appointment reminders, patient outreach, and general administrative tasks.

We are looking for someone with **hands-on medical administrative experience** who can communicate professionally with patients and work independently with minimal supervision.

### Scope of Work & Responsibilities

**Your three primary areas of responsibility will be:**

1\. **Prior Authorizations**

-   Process prior authorization requests accurately and efficiently.
-   Follow up on submitted requests and monitor authorization status.
-   Coordinate authorization-related information as needed to help support timely patient care.

2\. **Billing & Collections Support**

-   Handle billing and collections support, including following up with patients on outstanding balances and collecting payments. 
-   Maintain accurate and organized information related to billing follow-ups.

3\. **Front Office Support**

-   Schedule and reschedule patient appointments
-   Answer inbound calls and respond professionally to patient inquiries.
-   Provide clear and courteous patient support by phone and email.

**Additional responsibilities include:**

-   Perform insurance verification and eligibility checks.
-   Organize, manage, and send patient records as needed.
-   Make outbound appointment reminder calls.
-   Conduct patient reactivation and follow-up outreach.
-   Manage email and calendar responsibilities for the client
-   Provide general administrative support.
-   Take on additional administrative responsibilities as the practice's needs evolve.

## Requirements

Candidates should meet the following qualifications:

-   **At least 1 year of experience as a Medical Virtual Assistant.**
-   **At least 1 year of hands-on experience with prior authorizations and insurance verification.**
-   Experience with **billing and collections.**
-   Healthcare administrative experience; **allergy/asthma practice experience is a plus.**
-   Experience with **Meditab or a similar EHR system.**
-   Experience using **CoverMyMeds and Availity is a plus**
-   Strong **spoken and written English communication skills.**
-   Professional, organized, and detail-oriented.
-   Reliable, proactive, and adaptable.
-   Able to work independently with minimal supervision.

### Basic Requirements

-   Must speak and write English clearly and professionally.
-   Must have relevant work experience.
-   Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
-   Must be available to attend video meetings with camera on when required.

### Technical Requirements

-   Computer: Reliable laptop or desktop computer.
-   Internet: Stable high-speed internet connection (minimum 25 Mbps).
-   Audio: Noise-canceling headset.
-   Video: Working webcam for virtual meetings.
-   Workspace: Quiet and professional work environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/2C72690BAA/apply)

---
Powered by [Workable](https://www.workable.com)