# Bilingual Medical Scribe & Patient Support Virtual Assistant

> Winning Assistants · Colombia (Remote) · Full-time · Posted 2026-05-21

**Salary:** USD 12,480–14,560

**Workplace:** remote

## Description

**Job Title: Bilingual Medical Scribe & Patient Support Virtual Assistant**

**Position Type:** Full-time

**Work Hours:** 8:00 AM – 5:00 PM CDT

**Work Days:** Monday – Friday

**Salary:** $6 – $7 per hour (depending on experience)

**Job Code:** DrEN-PCT

**Workplace:** Remote

**Preferred Candidate Location:** Latin America

### Scope of Work / Responsibilities

Client is seeking a highly experienced Bilingual Medical Scribe Virtual Assistant to support a busy healthcare practice with medical documentation, patient communication, and administrative support.

The primary focus of this role is medical scribing and note documentation, helping reduce the workload on in-house medical assistants while improving the accuracy and completeness of patient records.

The ideal candidate has strong healthcare experience, excellent attention to detail, and the ability to work independently within a fast-paced clinical environment.

### Primary Responsibilities

### 1\. Medical Scribing & Documentation (Top Priority)

-   Accurately document patient visits and medical notes
-   Assist providers with detailed medical documentation
-   Ensure completeness and accuracy of patient records
-   Support SOAP note preparation and clinical documentation workflows
-   Reduce documentation burden on medical assistants

### 2\. Phone Support & Patient Communication

-   Handle inbound and outbound patient calls professionally
-   Assist with patient communication and follow-up
-   Support administrative coordination related to patient care

### 3\. Patient Triage & Administrative Support

-   Assist with patient triage support
-   Help route patient concerns appropriately
-   Support clinic administrative workflows and documentation tasks

### Systems & Tools Used

-   Athena Health (EHR/EMR)
-   Availity (insurance verification)

## Requirements

-   Extensive medical scribing experience is REQUIRED
-   Healthcare industry background required
-   Pain management experience preferred
-   Bilingual Spanish-English proficiency required

### Required Skills

### Medical Scribing & Documentation

-   Strong experience with medical documentation workflows
-   Familiarity with SOAP note formatting preferred
-   Ability to capture complete and accurate patient information

### Healthcare Knowledge

-   Understanding of medical terminology and clinical workflows
-   Comfortable supporting patient triage and documentation tasks

### Technical Skills

-   Experience using Athena Health or similar EHR systems
-   Familiarity with insurance verification systems like Availity

### Communication Skills

-   Fluent in both Spanish and English
-   Professional patient communication skills
-   Strong phone etiquette and patient interaction ability

### Work Style & Personality

-   Detail-oriented and organized
-   Motivated and reliable
-   Able to work independently with minimal supervision
-   Adaptable and able to integrate into existing workflows quickly

### Deal Breakers

-   No medical scribing experience
-   Not bilingual in Spanish and English
-   Weak medical documentation skills
-   No healthcare industry experience
-   Inability to work independently
-   Poor attention to detail in patient notes

### Basic requirements

-   Must be proficient in speaking and writing English very clearly
-   Must have relevant work experience
-   Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding \[mandatory\]
-   Must be available for video meetings with your camera on (when needed)

### Technical requirements

-   **Device:** Reliable laptop or desktop computer.
-   **Internet:** High-speed connection (minimum 10 Mbps).
-   **Audio:** Noise-canceling headset.
-   **Video:** Webcam for virtual meetings.
-   **Workspace:** Quiet, professional environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/2F67D4B8AD/apply)

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