# Patient Support & Billing Specialist

> Winning Assistants · Argentina (Remote) · Full-time · Posted 2026-09-17

**Salary:** USD 10,400–12,480

**Workplace:** remote

## Description

**Job Title:  Patient Support & Billing Specialist  
Position Type: Full-Time**

**Working Hours: 11:00 PM–9:00 AM  Monday - Thursday** 

**9:00 AM to 4:00 PM Friday Eastern Daylight Time**

**Salary rate: $6-$8 per hour**

 **Job Responsibilities:**

-   Answer inbound and outbound patient calls, emails, and text messages.
-   Schedule, reschedule, and confirm routine and urgent appointments.
-   Assist patients with telehealth appointments and virtual care coordination.
-   Update and maintain accurate patient records in the EMR.
-   Verify insurance eligibility, benefits, and coverage.
-   Process and submit medical claims.
-   Follow up on claim status and basic billing concerns.
-   Assist with medical coding and review records for billing accuracy.
-   Coordinate communication between patients, providers, and administrative teams.
-   Provide general medical administrative and provider support.
-   Maintain patient confidentiality and follow HIPAA requirements.

## Requirements

-   At least 1 year of experience in a medical or healthcare setting is required. 
-   Experience with patient calls, scheduling, and medical reception.
-   Hands-on experience with insurance verification and claims processing.
-   Experience with medical billing and/or medical coding.
-   Familiarity with CPT, ICD-10, and medical terminology is preferred.
-   Strong written and spoken English communication skills.
-   Proficient in Microsoft Office and Google Workspace.
-   Comfortable learning proprietary EMR systems, including OrthoLive Proprietary EMR.
-   Comfortable working overnight and participating in virtual video conference rooms.
-   Able to multitask and work independently in a fast-paced environment.

### Basic Requirements

-   Must speak and write English clearly and professionally.
-   Must have relevant work experience.
-   Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
-   Must be available to attend video meetings with camera on when required.

### Technical Requirements

-   Computer: Reliable laptop or desktop computer.
-   Internet: Stable high-speed internet connection (minimum 25 Mbps).
-   Audio: Noise-canceling headset.
-   Video: Working webcam for virtual meetings.
-   Workspace: Quiet and professional work environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/3F3C22B0A2/apply)

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