# Insurance Verification & Authorization Specialist (Physical Therapy / Orthopedic

> Winning Assistants · Philippines (Remote) · Full-time · Posted 2026-05-04

**Salary:** USD 10,400–12,480

**Workplace:** remote

## Description

**Job Title: Insurance Verification & Authorization Specialist (Physical Therapy / Orthopedic**

**Position Code:** \[S-TCPB-BEA-6\]

**Position Type:** Full-Time

**Work Hours:** 8:00 AM - 5:00 PM (Central Daylight Time)

**Work Days:** Monday - Friday

**Salary:** $5 - $6 per hour 

### **About Our Client**

Our client is a Physical Therapy Billing Services company committed to delivering accurate, efficient support to clinics by managing front-end processes such as insurance verification and prior authorizations. Their environment prioritizes collaboration, attention to detail, and strong communication.

### **Position Summary**

Our client is seeking a highly detail-oriented and proactive Insurance Benefits & Eligibility Verification & Authorization Specialist. The ideal candidate can follow directions accurately and consistently prioritize calling insurance providers rather than relying solely on online portals.

This role focuses on front-end medical billing processes, specifically insurance benefits verification, eligibility checks, and submission of authorization requests. The ideal candidate has relevant medical experience, strong attention to detail, a high standard for accuracy, and is comfortable handling insurance-related phone calls regularly.

### Key Responsibilities

### Insurance Verification (Phone-Based Required):

-   Contact insurance providers to verify coverage, benefits, and requirements
-   Perform phone verification especially for all first-time patient visits (portal-only verification is not sufficient)
-   Document all verification details, including representative name and reference number
-   Follow required verification procedures without exception  
    

### Prior Authorization Management:

-   Initiate, submit, and follow up on prior authorization requests
-   Track authorization status and ensure timely updates
-   Maintain accurate documentation of approvals and pending requests  
    

### Process Compliance & Data Handling 

-   Follow established verification workflows and protocols
-   Retrieve missing or incomplete information from patient charts when needed
-   Maintain and update tracking spreadsheets for verifications and authorizations

## Requirements

-   At least 2 years of direct experience handling Benefits & Eligibility verification for U.S. healthcare providers
-   Strong experience in insurance verification and prior authorizations, preferably in PT/OT/Speech Therapy is a plus
-   Excellent attention to detail and willingness to follow specific protocols
-   Comfortable making frequent insurance calls
-   Proficient in Google Sheets or Excel
-   Experience in medical billing or revenue cycle management is highly valued
-   Background in Physical Therapy or Orthopedics is a plus
-   Familiarity with Prompt (EMR) is a plus

### Basic requirements

-   Must be proficient in speaking and writing English very clearly
-   Must have relevant work experience
-   Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding \[mandatory\]
-   Must be available for video meetings with your camera on (when needed)

### Technical requirements

-   **Device:** Reliable laptop or desktop computer.
-   **Internet:** High-speed connection (minimum 10 Mbps).
-   **Audio:** Noise-canceling headset.
-   **Video:** Webcam for virtual meetings.
-   **Workspace:** Quiet, professional environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/4F58DFE7C9/apply)

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