# Medical Scheduling & Records Coordinator - Occupational Healthcare > Winning Assistants · Philippines (Remote) · Part-time · Posted 2026-09-17 **Salary:** USD 10,400–12,480 **Workplace:** remote ## Description ### Medical Scheduling & Records Coordinator — Occupational Healthcare **Position Type: Part-Time Work Hours: 10:00 AM – 2:00 PM Bermuda Time Work Days: Sunday to Thursday Salary: $5–$6 per hour, depending on experience Workplace: Remote ** ### DESCRIPTION ### About the Client & Role Our client is an **occupational healthcare organization in Bermuda** managing employee health services, medical appointments, fit-to-work documentation, billing information, and coordination with physicians and vendors. They are seeking a highly organized and detail-oriented **Medical Scheduling & Records Coordinator — Occupational Healthcare** to support appointment scheduling, patient follow-up, medical records tracking, documentation, EMR updates, and administrative coordination. This role has a strong focus on **scheduling, appointment reminders, follow-ups, medical documentation, and accurate data management**. The ideal candidate is proactive, independent, highly organized, and comfortable coordinating with patients, supervisors, physicians, and vendors to ensure appointments and required documentation are completed on time. ### Responsibilities ### Appointment Scheduling & Patient Follow-Up - Schedule occupational health appointments and maintain accurate patient schedules. - Send appointment reminders and follow up with patients to confirm attendance or complete scheduling needs. - Track pending appointments, missed appointments, rescheduling needs, and outstanding patient follow-ups. - Coordinate appointment details with patients, supervisors, physicians, vendors, and internal team members. - Maintain strong follow-through to ensure scheduling items are completed and not left unresolved. ### Medical Records & Fit-to-Work Documentation - Collect and document information following physician appointments. - Gather blood work, hearing and vision screening results, fit-to-work notes, and other required occupational health records. - Follow up with physician offices and vendors to obtain missing or incomplete documentation. - Ensure patient records and occupational health documentation are complete, accurate, and properly updated. ### EMR, Excel & Administrative Support - Update Excel spreadsheets and **PrognoCis EMR** using information collected from physician offices and other systems. - Support the transition of workflows and data from Excel to PrognoCis . - Maintain accurate administrative records, tracking sheets, and patient documentation. - Learn client systems thoroughly and identify opportunities to improve administrative workflows. ### Billing & Reconciliation Support - Assist with reviewing billing information, co-payments, and supporting records when needed. - Identify discrepancies in billing or documentation and coordinate corrections with the appropriate team. - Maintain accurate financial and administrative documentation as part of the overall patient record. ### Communication & Coordination - Communicate professionally with supervisors, physicians, vendors, and patients regarding appointments, documentation, and outstanding requirements. - Maintain consistent follow-up and build professional rapport with patients while adapting to different communication styles. - Escalate unresolved scheduling, documentation, or administrative issues when needed. ## Requirements ### Required Experience & Skills - Experience with **medical scheduling, appointment coordination, patient follow-up, healthcare administration, or medical office support.** - Strong experience scheduling appointments, sending reminders, tracking confirmations, and following up on unresolved scheduling needs. - Previous experience using an **EMR/EHR system.** - Strong proficiency with **Microsoft Excel** and experience maintaining detailed healthcare or administrative spreadsheets. - Strong attention to detail when handling patient schedules, medical documentation, records, and healthcare data. - Comfortable following up with patients, physician offices, supervisors, and vendors to obtain missing information. - Ability to work independently without constant supervision or repeated follow-up. - Professional and assertive communication skills. - Comfortable communicating with patients from varied backgrounds and handling direct or informal communication professionally. - Willingness and ability to learn **PrognoCis EMR** quickly and become highly proficient with the platform. - Experience with medical billing, reconciliation, accounting support, or payment tracking is preferred but not the main priority. ### Software & Systems - PrognoCis EMR - Opti Mantra  - Microsoft Excel - Microsoft SharePoint - Microsoft 365 / Office 365 ### Basic Requirements - Must speak and write English clearly and professionally. - Must have relevant work experience. - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). - Must be available to attend video meetings with camera on when required. ### Technical Requirements - Computer: Reliable laptop or desktop computer. - Internet: Stable high-speed internet connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Working webcam for virtual meetings. - Workspace: Quiet and professional work environment. ## Benefits - **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication. - **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule. - **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client. - **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits. ## Apply [Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/5400CD20B1/apply) --- Powered by [Workable](https://www.workable.com)