# Senior Dental Billing Specialist (Full Cycle) + Front Desk Support

> Winning Assistants · Philippines (Remote) · Part-time · Posted 2026-06-23

**Salary:** USD 10,400–14,560

**Workplace:** remote

## Description

**Job Title:** **Senior Dental Billing Specialist (Full Cycle) + Front Desk Support**

**Position Type:** Part-Time (Potential to Transition to Full-Time Based on Performance)

**Work Setup:** Remote

**Preferred Candidate Location:** Philippines

**Salary:** $6–$7 per hour (depending on experience)

**Work Schedule:**

-   **Monday:** 9:00 AM – 5:00 PM EDT (2-hour lunch break)
-   **Tuesday:** Off
-   **Wednesday & Thursday:** 2:30 PM – 7:30 PM EDT (No lunch break)
-   **Friday:** 9:00 AM – 3:00 PM EDT (1 hour lunch break)
-   **Two (2) Saturdays per month:** 9:00 AM – 3:00 PM EDT (1 hour lunch break)

### About the Role

Our client is seeking a highly experienced Dental Billing Specialist who can confidently manage the full dental billing cycle from start to finish, while also supporting front desk and administrative tasks.

This is NOT a sales role. The ideal candidate is detail-oriented, proactive, and able to work independently with minimal supervision while meeting deadlines consistently.

The candidate must have strong communication skills, be comfortable discussing finances with patients, and have hands-on experience using Dentrix and dental insurance workflows.

### Scope of Work / Responsibilities

### Primary Focus: Full Dental Billing Cycle

-   Insurance eligibility verification
-   Insurance billing and claim submissions
-   Insurance follow-ups and appeals
-   Insurance aging and resolution
-   Accounts Receivable (AR) management and aging reports
-   Patient balance reporting
-   Ensuring clean claims and timely reimbursements

### Patient Financial & Collections

-   Copay collection and overdue balance follow-ups
-   Confidently discussing financial responsibilities with patients
-   Maintaining accurate and up-to-date billing records

### Scheduling & Reactivation

-   Scheduling appointments for overdue hygiene patients
-   Patient reactivation and follow-up calls
-   Appointment coordination and confirmations

### Front Desk & Administrative Support

-   Answering calls and managing communication via Weave
-   Virtual receptionist duties
-   Managing patient records and administrative workflows
-   Supporting daily front office operations

## Requirements

### Deal Breakers (Non-Negotiable)

-   Strong dental billing experience (full-cycle)
-   Hands-on experience with **Dentrix** (required)
-   Experience with: Insurance verification, Claims submission and appeals, & AR management and insurance follow-ups
-   Confident in discussing payments and balances with patients
-   Strong communication and multitasking skills
-   Highly organized, detail-oriented, and results-driven

### Experience Requirements

-   Dental industry experience is required
-   Strong understanding of dental billing, coding, and insurance workflows
-   Experience handling AR, aging reports, and collections
-   Previous remote/VA experience is a plus

### Basic requirements

-   Must be proficient in speaking and writing English very clearly
-   Must have relevant work experience
-   Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding \[mandatory\]
-   Must be available for video meetings with your camera on (when needed)

### Technical requirements

-   **Device:** Reliable laptop or desktop computer.
-   **Internet:** High-speed connection (minimum 10 Mbps).
-   **Audio:** Noise-canceling headset.
-   **Video:** Webcam for virtual meetings.
-   **Workspace:** Quiet, professional environment.

### What We’re Looking For

-   Someone who can own the billing process end-to-end
-   Able to work independently with minimal supervision
-   Strong deadline management and accountability
-   Excellent communication with patients and insurance provider

## Benefits

-   Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
-   Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

_These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits._

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/5548B1D167/apply)

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