# Medical Registration Specialist (Spine Surgery) > Winning Assistants · Philippines (Remote) · Full-time · Posted 2026-09-10 **Salary:** USD 10,400–12,480 **Workplace:** remote ## Description **Job Title: Medical Registration Specialist (Spine Surgery)** **Position type: Full-Time** **Work hours: 8:00 AM to 5:00 PM Pacific Time** **Work days: Monday to Friday** **Salary: $5 - $7 per hour, depending on experience** Our client is a U.S.-based medical practice specializing in **spine care and surgical treatment**. We are seeking an experienced and detail-oriented **Medical Registration Specialist (Spine Surgery)** to support patient registration, insurance verification, referrals, authorizations, and accurate medical record management. This is primarily a **non-patient-facing role** focused on ensuring patient demographics, insurance information, referrals, and supporting documentation are accurately entered and maintained before care moves forward. A significant part of the position involves working directly with insurance companies and navigating insurance portals to verify eligibility and benefits. The ideal candidate has strong experience with **U.S. health insurance verification** **and medical registration**, understands insurance terminology and coverage requirements, and is comfortable communicating directly with insurance companies. You should be proactive, highly organized, and meticulous when handling patient and insurance information. Key Responsibilities ### Patient Registration & Medical Records - Accurately register patients and enter demographic and insurance information into the appropriate system - Review patient registration information for completeness and accuracy - Enter and maintain relevant documentation within the EMR/EHR - Upload documents and supporting records into patient charts - Process and organize provider referrals - Assist with insurance authorization-related documentation as required - Reference clinical notes and reports through the EHR/EMR when necessary - Ensure patient charts contain the appropriate registration and insurance documentation - Maintain accurate, organized, and confidential electronic patient records - Handle patient-related inquiries and correspondence as required within the scope of the role ### Insurance Verification & Benefits - Verify patient insurance eligibility and benefits directly with insurance companies - Navigate insurance portals to obtain and confirm coverage information - Make outbound calls to insurance providers when portal information is unavailable or additional clarification is required - Verify coverage details, including: - Eligibility and active coverage - Benefits - Deductibles - Copays - Coinsurance - Authorization requirements - Document insurance verification results accurately in the appropriate system - Identify missing, conflicting, or incomplete insurance information and take appropriate steps to resolve discrepancies - Communicate with insurance representatives regarding coverage and authorization requirements - Maintain accurate records of insurance calls, portal findings, reference numbers, and follow-up requirements ### Referrals & Authorization Support - Review and process incoming provider referrals - Confirm that required referral and insurance information is complete - Assist with insurance authorization requirements related to patient registration - Coordinate documentation needed for insurance processing - Track outstanding insurance or referral requirements - Follow up with insurance companies as needed to obtain necessary information - Help ensure registration and insurance requirements are completed accurately and promptly Key Areas of Focus 1\. **Patient Registration & Documentation** Ensure demographics, insurance details, referrals, and supporting documentation are entered accurately and properly maintained within patient records. 2\. **Insurance Verification & Portal Navigation** Verify eligibility, benefits, patient financial responsibility, and authorization requirements using insurance portals and direct payer communication. 3. **Insurance & Referral Coordination** Work with insurance companies and internal records to resolve missing information, process referrals, and support authorization requirements efficiently. ## Requirements Required Skills & Experience - Previous experience with **medical registration, insurance verification, eligibility and benefits verification, or a similar U.S. healthcare administrative function** - Hands-on experience verifying insurance eligibility and benefits directly with U.S. insurance companies - Experience navigating insurance portals and retrieving patient coverage information - Experience making outbound calls to insurance companies - Strong understanding of U.S. health insurance terminology and processes - Knowledge of **benefits, deductibles, copays, coinsurance, eligibility, and authorization requirements** - Understanding of **Workers’ Compensation and Medical Provider Networks (MPN)** - Familiarity with provider referrals and insurance authorization workflows - Experience accurately entering patient demographics and insurance information - Experience uploading and maintaining documents within patient charts - Familiarity with EHR/EMR systems such as **Athena, Epic, Cerner, or similar platforms** - Ability to review and reference clinical notes and reports when required - Working knowledge of medical terminology - Strong attention to detail and commitment to accuracy - Strong organizational and documentation skills - Excellent professional phone and written communication skills - Ability to independently identify and resolve missing or conflicting information - Ability to manage confidential patient and insurance information appropriately - Strong understanding of and adherence to **HIPAA requirements** Preferred Experience - Previous experience supporting a U.S.-based **spine, orthopedic, surgical, or specialty medical practice** - Experience with spine surgery-related registration or insurance workflows - Experience working with Workers’ Compensation cases - Experience with MPN requirements - Experience using **Athena** - Experience using **Epic** - Experience using **Cerner** - Experience coordinating provider referrals and insurance authorizations ### Basic Requirements - Must speak and write English clearly and professionally. - Must have relevant work experience. - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). - Must be available to attend video meetings with camera on when required. ### Technical Requirements - Computer: Reliable laptop or desktop computer. - Internet: Stable high-speed internet connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Working webcam for virtual meetings. - Workspace: Quiet and professional work environment. ## Benefits - **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication. - **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule. - **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client. - **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits. ## Apply [Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/9759C2E130/apply) --- Powered by [Workable](https://www.workable.com)