# Medical Virtual Assistant | Psychiatry & Mental Health

> Winning Assistants · Philippines (Remote) · Full-time · Posted 2026-05-21

**Salary:** USD 10,400–12,480

**Workplace:** remote

## Description

**Medical Virtual Assistant | Psychiatry & Mental Health** 

**Job Code:** \[R-SP\]

**Position Type:** Full-Time

**Work Setup:** Remote

**Preferred Candidate Location:** Philippines

**Schedule:** Monday to Friday | 9:00 AM – 5:00 PM EDT

**Salary:** $5–$6/hour (depending on experience)

### Description

We are looking for a reliable and proactive Medical Virtual Assistant to support a psychiatric and mental health practice providing care in Florida. This role is ideal for someone who is organized, tech-savvy, professional in communication, and able to manage multiple responsibilities in a fast-paced healthcare environment.

The Medical Virtual Assistant will play a key role in ensuring smooth day-to-day operations by assisting with administrative and patient coordination tasks. The ideal candidate is quick on their feet, detail-oriented, productive during downtime, and comfortable wearing different hats as needed.

### Main Responsibilities:

-   Manage inbound phone calls, including answering and routing calls through the business line
-   Handle and organize email communications
-   Manage provider calendars, appointments, and scheduling coordination
-   Coordinate patient scheduling and follow-ups
-   Assist with insurance verifications and eligibility checks
-   Process prior authorizations as needed
-   Support patient care coordination and administrative workflows
-   Maintain accurate and organized records
-   Perform additional delegated administrative tasks
-   Possibly provide basic social media support and content creation when needed

## Requirements

-   At least 1 year of experience as a Medical Virtual Assistant
-   Previous experience in a healthcare or medical administrative role 
-   Experience with insurance verification and prior authorizations 
-   Experience working in a mental health or psychiatric practice is a plus
-   Proficiency with behavioral health platforms such as Grow Therapy, Headway, and Tebra is a plus
-   Experience providing basic social media support or content creation is a plus 
-   Tech-savvy and comfortable learning new systems and processes
-   Highly organized, proactive, and able to multitask effectively
-   Must be dependable, productive, and able to work independently

### We’re Looking For Someone Who Is:

-   Smart, professional, and easy to work with
-   Quick to adapt and solve problems independently
-   Productive and able to make good use of downtime
-   Comfortable handling different types of tasks as needed
-   Social media and technology savvy

### Basic requirements

-   Must be proficient in speaking and writing English very clearly
-   Must have relevant work experience
-   Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding \[mandatory\]
-   Must be available for video meetings with your camera on (when needed)

### Technical requirements

-   **Device:** Reliable laptop or desktop computer.
-   **Internet:** High-speed connection (minimum 10 Mbps).
-   **Audio:** Noise-canceling headset.
-   **Video:** Webcam for virtual meetings.
-   **Workspace:** Quiet, professional environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/A9678465CF/apply)

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