# Medical Appointment Setter

> Winning Assistants · Philippines (Remote) · Full-time · Posted 2026-07-09

**Salary:** USD 10,400–12,480

**Workplace:** remote

## Description

**Job Title:**  Medical Appointment Setter \[JW -RBT\]

**Position Type**: Full-time

**Work Hours:** 8:00 AM - 5:00 PM Pacific Daylight Time, Monday - Friday

**Salary rate:** $5-$7

 **Job Responsibilities:**

-   Answer inbound calls promptly and professionally.
-   Respond quickly to new patient inquiries and convert leads into scheduled appointments.
-   Follow up with prospective patients through phone, email, and text.
-   Maintain excellent customer service throughout the patient journey.
-   Schedule, reschedule, and confirm patient appointments using Jane EMR.
-   Perform courtesy insurance eligibility and benefits verification for out-of-network patients.
-   Update and maintain accurate patient information in the EMR.
-   Follow up with inactive patients to encourage them to return for care.
-   Build relationships with referring providers such as orthopedic clinics, hand surgeons, and other medical offices.
-   Conduct outreach to referral partners to help grow the practice.
-   Manage the owner's calendar and email as needed.
-   Complete other administrative tasks to support daily operations.

## Requirements

-   At least 1 year of experience in sales, appointment setting, or lead conversion with excellent people skills is required. 
-   Experience using EMR/EHR systems and phone systems 
-   Healthcare administrative experience and knowledge of medical terminology and insurance verification is highly preferred. 
-   Experience working with U.S.-based companies. 
-   Strong verbal and written English communication skills.
-   Organized, detail-oriented, and able to work independently in a fast-paced environment.
-   Experience with Jane EMR is highly preferred.

### Basic Requirements

-   Must speak and write English clearly and professionally.
-   Must have relevant work experience.
-   Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
-   Must be available to attend video meetings with camera on when required.

### Technical Requirements

-   Computer: Reliable laptop or desktop computer.
-   Internet: Stable high-speed internet connection (minimum 25 Mbps).
-   Audio: Noise-canceling headset.
-   Video: Working webcam for virtual meetings.
-   Workspace: Quiet and professional work environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/ABAC119B57/apply)

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