# Medical Virtual Assistant (Athena Health & Prior Authorization) > Winning Assistants · Philippines (Remote) · Part-time · Posted 2026-07-27 **Salary:** USD 10,400–12,480 **Workplace:** remote ## Description ### Medical Virtual Assistant (Athena Health & Prior Authorization) **Medihealth Primary Care** Our client is looking for an experienced **Medical Virtual Assistant** to join our growing team. We are seeking a highly organized, detail-oriented healthcare professional with **hands-on Athena Health EMR** **experience** and a strong background in **Prior Authorization (PA) processing** within a **primary care setting**. This role is ideal for someone who thrives in a fast-paced environment, can multitask efficiently, and is committed to delivering exceptional administrative and patient support. ### Work Schedule - **Position**: Part-time - **Schedule**: in between 8:00 AM – 5:00 PM Central Time (CST) - **Working Days:** Monday – Thursday - **Break**: 1-hour unpaid lunch break (12:00 PM – 1:00 PM) ### Compensation - **$5.00 – $6.00 USD per hour**, depending on experience ### Key Responsibilities ### Priority Responsibilities - Process **Prior Authorizations (PA)** for medications, diagnostic tests, imaging, procedures, and specialty services using payer portals and insurance guidelines. - Manage **Remote Patient Monitoring (RPM)** workflows by monitoring patient data, documenting updates, escalating abnormal readings, and coordinating with providers as needed. - Process and coordinate **patient referrals**, ensuring accurate documentation, insurance compliance, and timely communication with specialists and patients. ### Additional Responsibilities - Contact laboratories to obtain pending patient lab results and ensure timely documentation in Athena Health. - Perform insurance eligibility and benefits verification across multiple commercial and government insurance plans. - Run reports within **Athena Health EMR** to support clinical and administrative workflows. - Document all patient interactions, authorizations, referrals, and insurance communications accurately within Athena Health. - Respond to patient inquiries and provide phone support during downtime between Prior Authorization tasks. - Coordinate with providers, pharmacies, laboratories, and insurance companies to ensure timely patient care. - Maintain HIPAA compliance and protect patient confidentiality at all times. - Support general administrative and front-office functions as assigned. ## Requirements ### Required Qualifications - **Experience with Prior Authorization processing is REQUIRED (non-negotiable).** - **Hands-on experience using Athena Health EMR is REQUIRED (no training available).** - **Previous experience working in a Primary Care clinic is REQUIRED.** - Strong understanding of medical terminology, healthcare workflows, and clinical documentation. - Experience verifying insurance eligibility and benefits across multiple insurance carriers, including: - Medicare - Medicaid - Humana - UnitedHealthcare - Anthem Blue Cross - Commercial insurance plans - CoverMyMeds - Availity - Experience with **Remote Patient Monitoring (RPM)** programs. - Excellent organizational skills with exceptional attention to detail. - Strong multitasking, problem-solving, and time management abilities. - Excellent verbal and written English communication skills. - Ability to work independently in a remote environment while maintaining productivity and accuracy. ### Preferred Qualifications - **Registered Nurse (RN) background strongly preferred.** - Clinical experience in a primary care environment. - Knowledge of **Chronic Care Management (CCM)** workflows. - Experience coordinating referrals and managing patient care follow-ups. ### Software & Tools - **Athena Health EMR (Required)** - CoverMyMeds - Availity - Athena Chat - Slack - Salesforce - WhatsApp - Skype - Zoom Meetings - Google Meet - Email and phone systems ### Top 3 Priorities 1. **Prior Authorization (PA) Processing** (Highest Priority – Non-Negotiable) 2. **Remote Patient Monitoring (RPM)** 3. **Referral Processing** If you have extensive experience with **Athena Health**, excel in **Prior Authorization** processing, and enjoy supporting patient care in a **primary care setting**, we'd love to hear from you! ### Basic Requirements - Must speak and write English clearly and professionally. - Must have relevant work experience. - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). - Must be available to attend video meetings with camera on when required. ### Technical Requirements - Computer: Reliable laptop or desktop computer. - Internet: Stable high-speed internet connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Working webcam for virtual meetings. - Workspace: Quiet and professional work environment. ## Benefits - **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication. - **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule. - **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client. - **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits. ## Apply [Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/ABB2F6C913/apply) --- Powered by [Workable](https://www.workable.com)