# Credentialing & Front Office Virtual Assistant

> Winning Assistants · Philippines (Remote) · Full-time · Posted 2026-05-05

**Salary:** USD 12,480–14,560

**Workplace:** remote

## Description

**Job Title: Credentialing & Front Office Virtual Assistant**

**Job Code:** CW-CWCBL

**Position Type:** Full-Time

**Working Hours:** Monday – Friday, 9:00 AM – 6:00 PM (Eastern Daylight Time)

**Salary Rate:** $6–$7 per hour  
  

### About Our Client

Our client is seeking a detail-oriented and proactive Credentialing & Front Office Virtual Assistant to support their healthcare operations. This role is responsible for managing end-to-end provider credentialing, maintaining accurate documentation, and assisting with administrative and billing-related tasks. The ideal candidate has hands-on experience working with insurance payers and thrives in a fast-paced, process-driven environment.

### Key Responsibilities:

-   Manage the full-cycle credentialing process for healthcare providers across multiple insurance payers
-   Prepare, submit, and track credentialing and re-credentialing applications
-   Proactively follow up with payers via phone and email to ensure timely processing and status updates
-   Maintain accurate, organized, and up-to-date credentialing records and documentation
-   Ensure compliance with payer requirements and internal processes
-   Assist with billing-related tasks, including basic claims follow-ups or documentation support
-   Provide front office support such as email management, data entry, and administrative coordination
-   Collaborate with internal teams to address credentialing or operational issues
-   Support additional administrative or operational tasks as needed

## Requirements

-   At least 1 year of proven experience in provider credentialing, enrollment, or a similar healthcare administrative role
-   Strong understanding of payer processes, requirements, and timelines
-   Excellent organizational skills with high attention to detail
-   Strong written and verbal English communication skills
-   Proficiency in Google Workspace (Docs, Sheets, Drive) or similar tools
-   Ability to manage multiple tasks and meet deadlines independently
-   **Experience in medical billing or front office support is a plus**

### Basic requirements

-   Must be proficient in speaking and writing English very clearly
-   Must have relevant work experience
-   Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding \[mandatory\]
-   Must be available for video meetings with your camera on (when needed)

### Technical requirements

-   **Device:** Reliable laptop or desktop computer.
-   **Internet:** High-speed connection (minimum 10 Mbps).
-   **Audio:** Noise-canceling headset.
-   **Video:** Webcam for virtual meetings.
-   **Workspace:** Quiet, professional environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/B4F4D73060/apply)

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