# Bilingual Medical Virtual Assistant

> Winning Assistants · El Salvador (Remote) · Part-time · Posted 2026-06-01

**Salary:** USD 10,400–12,480

**Workplace:** remote

## Description

**Job Title:  Bilingual Medical Virtual Assistant**

**Job Code:** \[PI-WAT\]

**Position Type:** Part-Time

**Work Hours:** 9:30 AM – 1:30 PM Eastern Daylight Time, Monday – Friday

This remote position supports both clinical operations initiatives, playing a vital role in building client relationships and managing front-desk responsibilities

###  Job Responsibilities:

-   Handle appointment scheduling, confirmations, and reminders via phone, text, or email.
-   Manage patient intake and front desk communications, ensuring smooth onboarding and client interaction.
-   Maintain accurate and confidential patient records and files.
-   Support insurance verification, pre-authorizations, and billing coordination, including following up on claims when needed.
-   Serve as the primary point of contact for patient outreach and follow-ups with families or guardians.
-   Utilize telehealth platforms to assist with session coordination and troubleshooting.
-   Answer inbound calls in a professional, friendly, and bilingual manner.
-   Prioritize and respond to emails, texts, and client inquiries efficiently.
-   Ensure clear and compassionate communication with clients and their families.
-   Lead outreach effort via email and phone by connecting with local preschools, schools, pediatricians, neurologists, other healthcare providers, and community centers

## Requirements

-   Fluent in English and Spanish (spoken and written) – a must.
-   Previous experience in a healthcare setting or with ABA therapy is preferred, but not required.
-   Comfortable handling insurance processes, including pre-authorizations and verifications.
-   Strong communication and interpersonal skills with the ability to speak confidently with clients and providers.
-   Familiarity with Google Workspace (Docs, Sheets, Calendar, Gmail) and telehealth platforms.
-   Experience with or willingness to learn Central Reach (preferred).
-   Experience managing social media accounts for a business or practice.
-   Background in content planning or digital marketing (even basic level).
-   Familiarity with HIPAA and confidentiality standards.

### Basic requirements

-   Must be proficient in speaking and writing English very clearly
-   Must have relevant work experience
-   Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding \[mandatory\]
-   Must be available for video meetings with your camera on (when needed)

### Technical requirements

-   **Device:** Reliable laptop or desktop computer.
-   **Internet:** High-speed connection (minimum 25 Mbps).
-   **Audio:** Noise-canceling headset.
-   **Video:** Webcam for virtual meetings.
-   **Workspace:** Quiet, professional environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/B8B64AEE95/apply)

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