# Dental Virtual Assistant (Spanish- English Bilingual)

> Winning Assistants · Mexico (Remote) · Full-time · Posted 2026-07-30

**Salary:** USD 10,400–12,480

**Workplace:** remote

## Description

### Position Details

-   **Job Title: Dental Virtual Assistant (Spanish- English Bilingual)**
-   **Position Type: Full Time**
-   **Work Schedule: 8:00 am to 5:00 pm Eastern Time Zone (EST)** 
-   **Work Days: Monday to Friday**
-   **Salary: $6.00 – $8.00 per hour**
-   **Workplace: Remote**

### Description

### About the Company

Join a pediatric dental surgery practice in Florida dedicated to providing high-quality care for children. We are looking for a reliable and detail-oriented Medical Virtual Assistant to support our administrative operations and help deliver an excellent patient experience.

### Responsibilities

**Top Priorities**

-   Serve as the virtual front desk by managing inbound and outbound patient calls and patient communications. 
-   Process dental and medical insurance pre-authorizations.
-   Upload and organize faxes and patient documents.

**Additional Responsibilities**

-   Manage and update patient records in Oryx.
-   Verify dental and medical insurance eligibility including same-day eligibility checks
-   Prepare and send referral acknowledgment letters and emails.
-   Perform billing-related tasks.
-   Maintain accurate patient records and ensure HIPAA compliance.
-   Submit daily end-of-day activity reports.
-   Provide general administrative support as needed

## Requirements

### Experience

-   At least **1 year of experience** in a dental or healthcare administrative role. **Dental practice experience is highly preferred.**
-   At least **1 year of experience** with dental and medical insurance pre-authorizations and insurance eligibility verification.
-   Experience using EMR/EHR systems. **Experience with Oryx is a plus**.
-   Clinical or healthcare experience (e.g., Nursing, Medical Assisting, Medical Billing, or similar) is an advantage.
-   HIPAA training or certification is a plus.

### Skills & Qualifications

-   **Spanish-English bilingual** skills are highly preferred.
-   Excellent customer service and patient communication skills.
-   Organized, detail-oriented, and reliable.
-   Able to work independently with minimal supervision.
-   Proficient with Google Workspace (Google Drive and Google Meet).

### Basic Requirements

-   Must speak and write English clearly and professionally.
-   Must have relevant work experience.
-   Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
-   Must be available to attend video meetings with camera on when required.

### Technical Requirements

-   Computer: Reliable laptop or desktop computer.
-   Internet: Stable high-speed internet connection (minimum 25 Mbps).
-   Audio: Noise-canceling headset.
-   Video: Working webcam for virtual meetings.
-   Workspace: Quiet and professional work environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/B9A5953674/apply)

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