# Registered Nurse Medical Virtual Assistant - Primary & Functional Medicine > Winning Assistants · Philippines (Remote) · Part-time · Posted 2026-09-11 **Salary:** USD 10,400–12,480 **Workplace:** remote ## Description **Job Title: Registered Nurse Medical Virtual Assistant – Primary & Functional Medicine** **Position Type: Part-time | 20 hours per week, with potential opportunity to transition to full-time** **Schedule: Monday–Friday | 9:00 AM–1:00 PM Pacific Time (initial schedule; hours may be subject to change based on business needs) Location: Remote – Philippines Pay Rate: $6–$7 USD per hour** About the Client Our client is a U.S.-based physician-led medical practice focused on personalized care, primary care, wellness, functional and integrative medicine, and longevity. The practice is looking for an experienced **Registered Nurse / Medical Virtual Assistant** who can provide reliable clinical and administrative support while delivering a professional and positive experience for patients. About the Role This role is ideal for an **RN with hands-on medical practice experience**, particularly in **family medicine or internal medicine,** who is comfortable working with EMRs, communicating directly with patients, and supporting day-to-day clinical workflows. Your primary responsibilities will center around **Ultralight EMR**, prescription and prior authorization workflows, pharmacy coordination, and patient communication. Responsibilities ### 1\. EMR & Clinical Support — Primary Focus - Become proficient in **Ultralight EMR** and manage assigned clinical and administrative tasks within the platform. - Complete **all assigned EMR tasks within 24 hours (Primary KPI).** - Support prescription refill workflows and **prior authorizations.** - Coordinate with pharmacies to confirm receipt of prescriptions and obtain medication-related updates. - Follow up with patients to communicate actions taken and relevant updates. - Respond to patient messages and emails in a timely and professional manner. - Learn and use the practice's **supplement platform** as needed. - Work with **Hint**, the payment platform integrated with Ultralight. ### 2\. Patient Communication & Front-End Support - Serve as a professional and articulate **voice of the practice** when communicating with patients, pharmacies, and other contacts. - Handle patient phone calls and inquiries professionally. - Schedule and reschedule patient appointments. - Provide timely follow-up on patient requests, including prescription and prior authorization-related matters. - Maintain clear, courteous, and professional communication across phone, email, and patient messaging. ### 3\. Email & Administrative Support - Help manage the practice's support email inbox. - Respond to non-patient-related email inquiries. - Triage emails and draft responses as needed. - Use provided **FAQ resources** to respond accurately and consistently to common inquiries. ### 4\. Additional Business Support - As Needed - Assist with **Instagram posting** **and caption creation.** - Conduct research related to **wellness, functional medicine, and integrative medicine.** - Download, review, and check requested information as needed. - Provide general business and administrative support. **Training & Resources:** The client will provide comprehensive orientation and training materials, along with FAQ resources, to help you learn the practice's systems, processes, and workflows. ## Requirements - **Registered Nurse (RN).** - Actual hands-on experience working in a **medical/clinical practice**, not solely general virtual assistant experience. - Hands-on clinical experience in **family medicine and/or internal medicine.** - Strong experience using **EMR/EHR systems.** - Ability and willingness to learn **Ultralight EMR quickly.** - Experience supporting clinical workflows and patient communication. - Strong verbal and written English communication skills. - Clear, professional, and confident communication over the phone and through email. - Comfortable learning new healthcare technology and platforms. - Reliable and able to consistently meet assigned deadlines and responsibilities. - Able to provide consistent, longer-term commitment to the role. ### Preferred Qualifications - Previous experience using **Ultralight EMR.** - Experience in **primary care, functional medicine, integrative medicine, wellness, or longevity.** - Hands-on experience with prescription refills, prior authorizations, pharmacy coordination, and patient follow-ups. - Experience supporting physicians or other medical professionals. - Experience with email triage and healthcare-related research. - Familiarity with social media posting and caption creation. ### What Success Looks Like The successful VA will: - Complete assigned **EMR tasks within 24 hours.** - Accurately support prescription refill and prior authorization workflows. - Provide timely updates to patients regarding their requests. - Communicate professionally and courteously with patients and pharmacies. - Accurately relay pharmacy information regarding medications. - Respond to patient inquiries and emails in a timely manner. - Maintain reliable attendance and consistent availability during scheduled Pacific Time hours. ### Basic Requirements - Must speak and write English clearly and professionally. - Must have relevant work experience. - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). - Must be available to attend video meetings with camera on when required. ### Technical Requirements - Computer: Reliable laptop or desktop computer. - Internet: Stable high-speed internet connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Working webcam for virtual meetings. - Workspace: Quiet and professional work environment. ## Benefits - **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication. - **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule. - **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client. - **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits. ## Apply [Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/BCFEC10AD5/apply) --- Powered by [Workable](https://www.workable.com)