# Healthcare Virtual Assistant

> Winning Assistants · Philippines (Remote) · Full-time · Posted 2026-05-29

**Salary:** USD 10,400–14,560

**Workplace:** remote

## Description

**Job Title:  Healthcare Virtual Assistant**

**Job Code:** \[ML-HHHC\]

**Position type: Full-Time**

**Working Hours:**  9:00 AM -6:00 PM Eastern Daylight Time, Monday - Friday

**Salary rate :** $5-$7 per hour

### Job Responsibilities:

-   Professionally answer and manage inbound calls from patients, providers, hospitals, referral sources, and insurance companies.
-   Route calls accurately to appropriate departments or team members.
-   Monitor and process incoming faxes daily.
-   Review, organize, and route referrals and clinical documents to appropriate staff.
-   Submit and manage insurance prior authorization requests.
-   Follow up with insurance carriers regarding authorization status.
-   Verify patient eligibility, benefits, and coverage.
-   Coordinate patient visits and home health appointment
-   Assist with billing processes and invoice management.
-   Conduct and process patient intake documentation.

## Requirements

-   Minimum 1 year of experience in healthcare administration, medical virtual assistance, home health, or a related healthcare setting.
-   Experience with patient intake, referrals, insurance verification, and prior authorizations.
-   Understanding of healthcare workflows and clinical documentation.
-   Clinical education or healthcare-related background strongly preferred.
-   Experience reviewing medical records and patient documentation.
-   Ability to understand healthcare terminology and clinical information

### Basic requirements

-   Must be proficient in speaking and writing English very clearly
-   Must have relevant work experience
-   Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding \[mandatory\]
-   Must be available for video meetings with your camera on (when needed)

### Technical requirements

-   **Device:** Reliable laptop or desktop computer.
-   **Internet:** High-speed connection (minimum 25 Mbps).
-   **Audio:** Noise-canceling headset.
-   **Video:** Webcam for virtual meetings.
-   **Workspace:** Quiet, professional environment.

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
-   **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/C4326712F4/apply)

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