# Healthcare Virtual Assistant (Psychiatry) > Winning Assistants · Philippines (Remote) · Part-time · Posted 2026-05-27 **Salary:** USD 10,400–12,480 **Workplace:** remote ## Description **Job Title: Healthcare Virtual Assistant (Psychiatry)** **Position type:** Part-Time **Work hours:** 11:00 AM to 4:00 PM Eastern Daylight Time **Work days:** Monday to Friday **Salary:** $5 - $6 per hour, depending on experience **Job code:** AS-EPW **Workplace:** Remote **Preferred Candidate Location:** Philippines We are seeking a highly organized, detail-oriented, and proactive Healthcare Virtual Assistant to support administrative operations and patient coordination for a growing healthcare practice. This role is ideal for someone who thrives in a fast-paced healthcare environment and enjoys supporting both patients and providers through efficient communication, scheduling, billing support, and administrative coordination. The ideal candidate is professional, dependable, and capable of managing multiple responsibilities while maintaining accuracy, confidentiality, and excellent patient service. As the Healthcare Virtual Assistant, you will assist with appointment scheduling, patient communication, insurance verification, billing support, medical records management, and healthcare administrative workflows. You will also help coordinate communication between patients and healthcare professionals while ensuring all records and documentation are maintained accurately and securely. Strong organizational skills, attention to detail, and professionalism are essential for success in this role. Candidates with previous healthcare administrative experience and familiarity with EHR systems—particularly Kareo Clinical—are highly encouraged to apply. This is an excellent opportunity for someone looking to grow within a healthcare support role while contributing to a patient-centered and collaborative clinical environment. ### Scope of Work / Responsibilities ### Patient Scheduling & Communication - Schedule patient appointments and send reminders - Handle patient inquiries via phone, email, and text communication - Provide professional, compassionate, and timely patient support - Coordinate communication between patients and healthcare providers ### Medical Records & Administrative Support - Manage and maintain patient records with accuracy and confidentiality - Organize administrative documentation and communication workflows - Compile medical research and prepare reports as needed - Manage email and text correspondence, including sorting, prioritizing, responding, and sending newsletters ### Insurance & Billing Support - Process insurance claims and verify patient insurance coverage - Provide billing support and assist with medical invoicing - Support healthcare administrative and operational workflows as needed ### Top 3 Priorities ### 1\. Patient Scheduling & Communication Ensure timely appointment coordination, reminders, and responsive patient communication. ### 2\. Accurate Administrative & Records Management Maintain organized, accurate, and confidential patient records and administrative workflows. ### 3\. Insurance Verification & Billing Support Support efficient insurance verification, claims processing, and billing coordination to help maintain smooth clinic operations. ## Requirements - Prior experience in a medical administrative, healthcare support, or virtual assistant role - Strong organizational and multitasking abilities - Excellent written and verbal English communication skills - Professional and patient-focused communication style - Ability to work independently while maintaining accuracy and professionalism - Strong attention to detail and confidentiality when handling patient information - Comfortable managing multiple administrative tasks in a remote environment ### Preferred Qualifications - Experience using EHR/EMR systems, preferably Kareo Clinical - Experience with medical billing and insurance verification - Familiarity with healthcare administrative workflows and patient coordination - Customer-service-oriented mindset with strong interpersonal skills ### Ideal Candidate Profile The ideal candidate is: - Organized and detail-oriented - Professional and dependable - Proactive and responsive - Comfortable multitasking in fast-paced healthcare environments - Patient-focused with strong communication skills - Able to maintain confidentiality and professionalism at all times ### Basic requirements - Must be proficient in speaking and writing English very clearly - Must have relevant work experience - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding \[mandatory\] - Must be available for video meetings with your camera on (when needed) ### Technical requirements - **Device:** Reliable laptop or desktop computer. - **Internet:** High-speed connection (minimum 10 Mbps). - **Audio:** Noise-canceling headset. - **Video:** Webcam for virtual meetings. - **Workspace:** Quiet, professional environment. ## Benefits - **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication. - **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - **HIPAA & Cybersecurity Training + Certification (Provided):** Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - **Top 1% VA Performance Training:** Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule. - **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client. - **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits. ## Apply [Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/DF4FF343CB/apply) --- Powered by [Workable](https://www.workable.com)