# Spanish Bilingual Appointment Setter / Lead Generation Specialist

> Winning Assistants · Mexico (Remote) · Full-time · Posted 2026-06-23

**Salary:** USD 10,400–14,560

**Workplace:** remote

## Description

Spanish Bilingual Appointment Setter / Lead Generation Specialist

Location: Remote

Employment Type: Full-Time (40+ Hours per Week)

Schedule: Monday to Saturday

Hours: 12:00 PM – 9:00 PM Pacific Time (PST)

Break: 1-Hour Unpaid Break

Compensation: $5.00 – $7.00 per hour (depending on experience)

### About Us

Our client is a growing medical aesthetics practice serving clients throughout California. We receive a high volume of warm leads daily through social media advertising and are looking for a highly motivated Spanish-English Bilingual Appointment Setter / Lead Conversion Specialist to help convert inquiries into booked appointments while delivering exceptional customer service.

This role is ideal for someone with strong sales abilities, excellent phone skills, and a warm, personable approach. Training, scripts, and sales techniques will be provided to help you succeed.

### Key Responsibilities

### Primary Priorities

1.  Answer incoming warm lead calls generated from social media advertisements.
2.  Conduct follow-up calls, re-engage leads, and manage appointment rescheduling.
3.  Schedule appointments and manage calendar bookings efficiently.

### Additional Responsibilities

-   Convert warm leads into booked consultations and appointments.
-   Present and upsell services using provided sales scripts and training.
-   Build rapport with prospective clients and provide exceptional customer service.
-   Maintain accurate records within the company's CRM system.
-   Respond to inquiries via phone and email in a timely manner.
-   Track lead status and conversion outcomes.
-   Ensure all leads receive prompt follow-up to maximize conversion rates.

## Requirements

-   Fluent in both Spanish and English (verbal and written).
-   Previous experience in appointment setting, lead generation, customer service, sales, or call center environments.
-   Strong communication and relationship-building skills.
-   Professional and friendly phone presence.
-   Comfortable handling sales conversations and guiding prospects toward booking appointments.
-   Ability to work independently in a remote environment.
-   Reliable internet connection and quiet workspace.

### Preferred

-   College-educated professional (preferred but not required).
-   Experience working with U.S.-based clients, particularly California clientele.
-   Background in aesthetics, healthcare, medical spas, wellness, or beauty services.
-   Experience using CRM systems.

### Systems & Tools Used

-   Proprietary CRM System (custom-built)
-   Google Voice (call management and recording)
-   CRM-integrated lead spreadsheets
-   Email and phone communication platforms

### What We're Looking For

We need someone who is:

-   Naturally warm, sweet, and easygoing.
-   Customer-focused with a high level of professionalism.
-   Confident in sales and upselling conversations.
-   Organized and detail-oriented.
-   Responsive and able to follow up with leads quickly.
-   Passionate about helping clients feel comfortable and cared for.

### Current Challenges You'll Help Solve

-   Managing 50+ warm leads generated daily from social media advertising.
-   Preventing leads from going cold due to delayed follow-up.
-   Supporting Spanish-speaking patients who currently lack adequate bilingual assistance.
-   Improving appointment conversion rates and overall patient experience.

### Basic requirements

Must be proficient in speaking and writing English very clearly

-   Must have relevant work experience
-   Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding \[mandatory\]
-   Must be available for video meetings with your camera on (when needed)

### Technical requirements

-   **Device:** Reliable laptop or desktop computer.
-   **Internet:** High-speed connection (minimum 25 Mbps).
-   **Audio:** Noise-canceling headset.
-   **Video:** Webcam for virtual meetings.
-   **Workspace:** Quiet, professional environment

## Benefits

-   **Dedicated HR & Contractor Support Team:** Access to world-class support for questions, guidance, contract matters, and client communication.
-   **Premium VPN Access (Optional):** A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
-   **Top 1% VA Performance Training:** Access to proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
-   **Client-Approved U.S. Holidays:** Contractors may take U.S. holidays off according to the client’s needs and schedule.
-   **Client-Approved Paid or Unpaid Time Off:** Time off may be granted by your client. Paid time off is optional and only if offered by the client.
-   **Access to Tools & Resources:** Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
-   **Optional Performance-Based Incentives:** Some clients may offer bonuses, incentives, or increased hours based on your performance.

_These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits._

## Apply

[Apply at Winning Assistants](https://apply.workable.com/winning-assistants/j/FCFFB0601C/apply)

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