# Account Manager

> Reach · United States (Remote) · Full-time · Posted 2026-06-22

**Workplace:** remote

**Department:** Sales

## Description

**Location:** Remote - USA  
**Function:** Account Management  
**Reports to:** Head of Account Management

**The Role**

As an **Account Manager** at Reach, you’ll own the success and growth of a portfolio of global ecommerce merchants. You’ll build trusted relationships, help clients optimize their checkout and payments experience, and drive long-term revenue growth.

This role is ideal for someone who enjoys partnering closely with clients, working across global teams, and turning strong relationships into meaningful business outcomes.

## Requirements

**What You'll Do**

-   Manage and grow a portfolio of ecommerce merchants
-   Build strategic, long-term client relationships
-   Drive organic revenue growth and retention
-   Partner cross-functionally to solve merchant challenges
-   Advocate for clients internally and surface product insights

**What You Bring**

-   5+ years in account management or merchant success (ecommerce, FinTech, or payments)
-   Strong relationship-building and communication skills
-   Experience working with global clients or distributed teams
-   A proactive, ownership-driven mindset

## Benefits

**Why Join Reach**

-   Competitive compensation and pension contribution
-   Comprehensive private healthcare coverage
-   Annual learning and development allowance
-   Hybrid working with modern office space
-   A collaborative, global team driving innovation in cross-border payments  
    

**At Reach**, we believe that high-performing teams all have common values and synergies that enable them to work well together. Some of our **Core Values** are:

-   We value solving underlying problems and delivering outcomes
-   We value being able to make executive decisions while considering input from multiple sources
-   We value taking action over getting stuck in planning
-   We value taking chances and failing fast
-   We value teamwork over individual accomplishments
-   We value optimizing time to value and achieving outcomes, not checking boxes
-   We value work/life balance and a mindset of “it’s a marathon, not a sprint”
-   We value using the right technology to solve the right problems

**Additional Information  
**Reach Ltd. is an equal opportunity employer. Applicants must be eligible to work in USA. Some international travel may be required.

**Ready to make an impact?  
**Apply with your CV and a brief cover letter outlining your account management experience and why you’re excited to join Reach.

#LI-Remote

## Apply

[Apply at Reach](https://apply.workable.com/withreach/j/88DCA6A599/apply)

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