# Vice President of Operations

> WRMC, Inc. · Irving, United States (Hybrid) · Full-time · Posted 2026-10-13

**Salary:** USD 150,000–200,000

**Workplace:** hybrid

**Department:** Property Management

## Description

WRMC is seeking a strategic and results-driven Vice President of Operations to lead property operations across a multi-state HOA property management organization.  This position plays a critical role in driving operational excellence, strengthening client relationships, developing teams, and supporting the company's continued growth.

The ideal candidate is a hands-on leader with extensive property management experience, strong business acumen, and a proven ability to drive organizational performance. This individual will balance strategic vision with operational execution while fostering a culture of accountability, collaboration, and exceptional service.

**Responsibilities**

_Leadership & Team Development_

-   Lead, mentor, and develop operational management teams to drive high performance, accountability, and professional growth.
-   Build high performing teams through effective coaching, succession planning, and development.
-   Foster a culture of collaboration, continuous improvement, and service excellence.

_Operational Excellence_

-   Provide oversight of property operations, including financial performance, administrative functions, maintenance, and service delivery.
-   Establish and implement standardized operating procedures to drive consistency, efficiency, and compliance across the portfolio.
-   Evaluate operational performance, resolve complex challenges, and identify opportunities to enhance productivity and service quality.

_Client Relationships & Retention_

-   Build and maintain strong relationships with HOA Boards and key clients, serving as an resource for escalated concerns.
-   Develop proactive client retention strategies and strengthen relationships with key accounts and watchlist communities.

_Strategic Planning & Business Growth_

-   Partner with executive leadership to develop and execute operational strategies aligned with organizational goals and growth objectives.
-   Identify opportunities to improve efficiency, strengthen service offerings, and support business growth.

_Financial Performance & Risk Management_

-   Oversee financial performance and collaborate with operational leaders to ensure accurate budgeting and responsible financial management.
-   Identify revenue-generating opportunities and initiatives within WRMC’s portfolio that contribute to organizational profitability.
-   Ensure compliance with applicable regulations, company policies, and industry standards while proactively mitigating operational risks.

**Requirements**

-   10+ years of property management or hospitality management experience, including significant operational leadership responsibility, or an equivalent combination of education and experience.
-   Bachelor's degree in business or a related field preferred.
-   CMCA, AMS, and/or PCAM designations preferred.
-   Strong financial acumen, including budgeting, financial analysis, and operational performance management.
-   Proven ability to build client relationships, manage escalated concerns, and drive client retention.
-   Exceptional leadership, coaching, communication, and problem-solving skills.
-   Strategic mindset with the ability to translate business objectives into actionable operational plans.
-   Strong organizational skills and the ability to manage competing priorities in a fast-paced environment.
-   Ability to travel up to 25% to property locations as business needs require.

**Why Join WRMC?**

At WRMC, operational excellence begins with exceptional leadership. As Vice President of Operations, you'll have the opportunity to influence company strategy, strengthen client partnerships, and make a meaningful impact across a diverse portfolio of communities.

We also offer a competitive benefits package designed to support your professional and personal well-being, including a hybrid work schedule, an onsite fitness facility, comprehensive benefits, and a 401(k) plan with employer matching contributions.

## Apply

[Apply at WRMC, Inc.](https://apply.workable.com/wrmc/j/62485E524B/apply)

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