# DC Junior Hands and Eyes (MH-FRW260604 021/01)

> Xcellink Pte Ltd · Serangoon, Singapore · — · Posted 2026-06-04

**Salary:** SGD 1,600–1,800

**Workplace:** on_site

**Department:** Enterprise Operations and Services

## Description

**Overview:**

The DC Junior Hands and Eyes is responsible for providing on-site operational support within a mission-critical data center environment This role is responsible for physical media management, security administration, device validation, and providing hands-on support for IT infrastructure. The ideal candidate will ensure operational efficiency, maintain strict security standards, and assist remote engineering teams in troubleshooting and recovery activities to support high system availability.

**The Role:**

Physical Media Activities

-   Mount/dismount of media
-   Filing and Cataloging of media
-   Scanning of media
-   Shipping/Receiving of media and peripherals
-   Inventorying of media and media related equipment
-   Tracking of media and media related equipment
-   Labeling of media and media related equipment
-   Initializing of media and media related equipment
-   Track onsite spares/scratch levels and report low volumes
-   Perform all activities to prepare and package media for offsite vaulting
-   Perform all activities to receive media from offsite vaulting provide and perform appropriate filing
-   Execute commands on system consoles to perform standard daily tasks (mount, unmount, silo eject, etc.)
-   Use of Hewlett Packard Enterprise tools and processes related to Media

Physical Security Activities

-   Processing of the Data Centre Access Request
-   The data center is manned by security personnel (MAT) on a 24 x 7 basis and the CCTV in the data center are being monitored via the console monitor placed at the NOC.
-   Security personnel (MAT) will response to any unauthorized access or alarm trigger in the emergency exits in the data center.

Device Validation

-   Visual inspection of devices as requested
-   Serial number validation
-   Device Inventory capabilities and physical comparison to inventory lists

Basic troubleshooting and repair of IT equipment failures

-   Power on/power off devices
-   Relay LCD readouts
-   Reset Remote Management connection ID’s and Passwords
-   Reseat cables
-   General Troubleshooting and visual verification to assist remote troubleshooting efforts
-   Test and troubleshoot problems with instructions from remote engineer
-   Check power connections
-   Provide feedback on console display (e.g. stop errors, blue screen, etc.)
-   Assist with disaster recovery activities in the event of a complete system failure
-   Assist with recovery of data center and equipment related to planned and unplanned power interruptions
-   Identify and report audible errors and system failures
-   Install and connect crash cart and/or other KVM device
-   Attend conference calls for troubleshooting and recovery of client environments related to a reported client impacting incident

## Requirements

-   ITE or O level
-   Preferable IT background
-   Able to communicate clearly in English
-   Able to follow the operation manual
-   Team Player
-   Shiftwork
-   Good customer care and communication skills.
-   Able to use PC and office applications
-   1st Shift (09:00 - 21:00 Hrs) & 2nd Shift (21:00 - 09:00 hrs)

## Benefits

-   Shift allowance
-   Performance bonus

## Apply

[Apply at Xcellink Pte Ltd](https://apply.workable.com/xcellink/j/063723E8A8/apply)

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