# Solutions Engagement Manager, Data Centre

> Xcellink Pte Ltd · Manila, Philippines · Contract · Posted 2024-01-29

**Workplace:** on_site

**Department:** Enterprise Operations and Services

## Description

We are currently seeking a dynamic and experienced professional to join our team as Solutions Engagement Manager, Data Centre. In this key role, you will play a crucial part in overseeing delivery of operational services in a Data Centre, managing facilities and teams, fostering client relationships, and leading project engagements.

## Requirements

Responsibilities: 

-   Manage, optimize, and deliver outsourcing services to enhance Data Centre operational efficiency through deployment and utilisation of Technology, Tools and Transformational Strategies.  
-   Collaborate with clients to understand their needs, providing strategic guidance and project leadership. 
-   Oversee the maintenance of safe, secure, and efficient Data Centre environments. 
-   Lead and mentor teams of Data Centre technicians, engineers, and support staff in a managed service operations project. 
-   Develop and maintain strong client relationships, serving as the primary point of contact. 
-   Contribute to the strategic development of projects, providing expertise in technical consultancy. 
-   Identify opportunities for upselling and growth within client engagements.

Requirements: 

-   Bachelor’s degree or above in a related field. 
-   Minimum of 5 years of experience (current) in customer service or technical consultancy at the forefront of Data Centre and project management excellence. 
-   CDCS / CDCE / CDFOM or other relevant professional certifications. 
-   Strong problem-solving skills with a background in project management. 
-   Experience in negotiating contracts, managing vendor relationships, and overseeing procurement processes for Data Centre equipment and service.
-   In-depth knowledge of data centre operations, best practices and proficiency in managing large-scale and/or hyperscale data centre infrastructure and operations.
-   Industrial knowledge in Data Centres (ICT, Mechanical, Electrical, Cooling Systems, Facility) is highly desirable. 
-   Familiarity with emerging technologies such as AI, digital twin, and big data is a plus.
-   Ability to travel
-   This role can be based in Philippines.

If you are a proactive problem-solver, possess strong communication skills, and have a passion for driving excellence in Data Centre operations and technical engagement management, we invite you to join us on this exciting journey. Apply now and be a key contributor to our continued success.

Only Shortlisted candidates will be notified.

## Benefits

Career Progression and opportunities to work and support interesting Data centre projects as well as work with different external teams.

## Apply

[Apply at Xcellink Pte Ltd](https://apply.workable.com/xcellink/j/46AFC7BE0B/apply)

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