# Head of People

> xponentiate · Delhi, India · — · Posted 2026-06-18

**Workplace:** on_site

**Department:** Xponentiate

## Description

Building the Culture and Leadership Behind a New Kind of Mental Healthcare Platform

**Why This Role Exists**

Sukoon is building something rare - a mental healthcare system that is not only clinically strong, but deeply human, consistent, and scalable.

As we grow from ~100 to 1000+ beds, the single biggest risk is not capital or infrastructure. It’s people.

This role exists to ensure that as we scale:

-   We don’t dilute care
-   We don’t lose our culture
-   And we build leaders faster than we build beds

## Requirements

**What You Will Be Responsible For**

This is not a traditional HR role.

You will be responsible for building the human system that allows Sukoon to deliver great care - consistently, across multiple locations.

**1\. Defining and Protecting the Culture**

You will shape what “great care” actually looks like in behaviour:

-   How staff speak to patients and families
-   How teams work together under pressure
-   How leaders make decisions

And then ensure this shows up everywhere - not just in one flagship unit

**2\. Hiring People Who Actually Fit This Model**

We are not just hiring for credentials.

We are hiring people who can:

-   Handle complexity and emotional intensity
-   Work in teams (not silos)
-   Deliver high standards without losing empathy

You will build the engine that finds and selects these people - repeatedly.

**3\. Building Leaders, Not Just Teams**

As we scale, we will need:

-   Strong unit heads
-   Confident clinical leaders
-   Operators who can run facilities independently

You will identify, coach, and grow this leadership bench.

Because scale will fail without it.

**4\. Making Sukoon a Place People Want to Stay**

Mental healthcare is demanding.

Burnout is real.

You will ensure:

-   People feel supported, not stretched
-   Good people stay and grow
-   The environment remains serious, but humane

**5\. Creating Clarity and Accountability**

Great culture is not “soft.”

You will help build:

-   Clear expectations
-   Honest feedback loops
-   The ability to deal with underperformance early

So that high standards are maintained without confusion.

**6\. Working Hand-in-Hand with Operations**

You and the Head of Operations will be tightly linked.

-   They build the system
-   You build the people who make it work

Together, you ensure that:

-   Units run well
-   Teams function well
-   And patients get the care they deserve

**Who This Role Is For**

-   This role is for someone who:
-   Has built or scaled teams across multiple locations
-   Understands that culture is not slogans - it’s behaviour
-   Is comfortable working closely with clinicians and operators
-   Can be both thoughtful and decisive

And most importantly:

Someone who believes that how people behave inside a hospital directly shapes patient outcomes

**What Success Looks Like**

-   You walk into any Sukoon unit - and it feels the same
-   Patients and families trust the people, not just the brand
-   Unit leaders don’t need constant supervision - they step up
-   Hiring gets easier because Sukoon has a reputation
-   Good people stay, grow, and bring others with them

## Benefits

**Why This Role Matters**

“If we get operations right, we can run hospitals.

If we get people right, we can build a system that truly changes lives.”

This is a chance to build the people engine behind one of the most ambitious mental healthcare platforms in the region.

## Apply

[Apply at xponentiate](https://apply.workable.com/xponentiate/j/B1C7E46DD7/apply)

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